The curtains were just as described and fitted perfectly. As our window is particularly large I did not realise that it would be in parts and stitched together, but even so It still looks good and the mechanism went up really easily. Will definitly use the same company when the remainder of the windows get done.
We ordered a wooden venetian blind for a back room we'd recently decorated but really didn't know what to expect. What arrived more than met our expectations however, so much so that we are considering placing a further order for our sun room at the front of the house. Considering the reasonable price the blind is of exceptional quality, looks great and operates perfectly. I've had bad experiences with cut-to-size blinds in the past but this one looked like it had been manufactured to size. And it installed in 15 minutes, which was a bonus!
Super happy with the blind, but I paid extra for next day delivery and it didn't even turn up, at all! Been meaning to call in to ask for my money back just for the fast delivery as I didn't get what I paid for but been too busy! If you could do anything that would be greatly appreciated, as I even called you the day it was supposed to come and the delivery company about 4.45 the day of delivery, and they told me it was on the van and would definitely be delivered, so I waited in for about an hour but it didn't come at all. I eventually got it around 1.30pm on the saturday after being told it was going to arrive about 11am. My number is 07838 169219, thanks. :-)
I ordered 3 sets of blinds on a standard delivery which on the website states 5 -7 working days. I was quite keen to put these up as we had some people staying in the spare room.
I called up the company on the 7th day just to inquire about the status of the order. I was first told that they were going to call me back after contacting the factory. 2 hours later I called again at which point they told me there may be a problem with supply and were going to chase it up, but again there was no phone call back from them. After spending the whole day chasing them about my order, i was told that they had one blind but the others where not available for another month. I asked the customer services person, if I would have been told about this straight away if I ordered next day delivery and she said yes. I asked why they have not told me about this problem earlier and her reply was, I quote "For standard delivery it is just 7 days and that's it!"
Personally I do not think they would have even bothered to let me know my order wan't coming for another month, they didn't apologize for this and did not seem to be bothered at all. The prices are lower than everywhere else but in the end I went with a competitor who delivered on their promise for 20 quid more and gave me a much better service.
Very disappointing and would not recommend this to anyone.
I am really pleased with the blinds ordered for my son's bedroom. They are made well and fitted perfectly to measurements given. Fair prices and Impressed that they arrived in the seven days quoted. I will use this company again and will recommend them to friends. Well done!
simple process to get the blind we needed without having to make an appointment and have to wait in for someone to measure up and try to sell us more. Great delivery service that doesn't charge extra to deliver to the Isle of Wight. All in all excellent !!!