Bought from CVP a few times now and they always have a great selection of professional equipment and staff that understand what they sell.
If I'm unsure about anything I always feel I can phone up and get impartial advice on what's best for me on my budget.
Always dealt with Jas from 'down south' (I live in Scotland). He's always been really helpful, honest, and always price matched with genuine UK suppliers which I really appreciate.
Give these guys your business, they won't let you down.
Not having dealt with CVP before, I had no idea what to expect. With living in London, it wasn't easy locating another official Glidecam dealer, so I decided to go with CVP based on other reviews and the price. I was thinking to get it shipped off eBay from the US, but once I had payed all the import taxes and charges, it would cost pretty much what CVP were selling it for. Also, I knew shipping would take a week or two, having ordered things from the US before, but CVP use TNT who deliver next day (but I was out, and they had to re-deliver the day after). The product itself is great and it's easy to get to grips with if you know how to use it. Watching many of the YouTube tutorials out there helped me massively in setting it up. It can be fustrating at times, but it works a charm when it's all set up. CVP were great in updating me with the shipping info once I had placed my order, providing about 5 email updates or so.
Great for pro equipment & I'd definitely recommend using CVP based on their professional service and great communication.
There is only one company to buy all your Camera Equipment.....Creative Video. Yes if you shop around you can find deals elsewhere, but Creative will price match anyway. The ordering process is easy and you are informed every step of the way with the transaction and delivery details. Dont bother shopping elsewhere, you will only be disappointed if you do.
I always like buying from CV, they have great customer service and a huge range of kit. Actually on my last order they were out of stock on a Keno light stand I had ordered but they called me and advised me on a similar Manfrotto version, and it was cheaper than the original so they saved me money.
Discovered this company by accident, but boy they were good. Was kept informed at every stage of the order fron process to delivery. Best thing the price was the best I could find for the product. £100 cheaper than anywhere else. Would certainly recommend this company. JP
Usually if i need to buy something for my camera i use e-bay. This time i was looking for tripod plate and camera fixing screw and could not find the right model in e-bay, so i googled for some online shop. In www.creativevideo.co.uk i found it in a reasonable price.
In a second day after purchase it was already in my hands.
I'm very satisfied with a product and quick delivery from UK to Latvia. Just great!
Managed to purchase a Sony PCM-M10 digital recorder from these guys for c.£20 cheaper than anywhere else I could find, placed my order on Monday, got the package on Tuesday. In the meantime they kept me up to date by email with all the processes of my order (a very nice touch).
Really impressed and will recommend them to anyone who wants to listen.
Best price I found for SanDisk Extreme Pro and it turned up no fuss well inside the quoted 5 - 7 days.
To be fair they do say somewhere that London (and I guess SE England) customers tend to get their orders quicker cos we're closer to the warehouse.
Overall a very smooth and awesome service. Great communication. Very good packaging. My delivery option was with TNT and my item was delivered in 18 hours across the Europe for a very small fee. I could track it through all the hubs and transitions.
Highly recommended business partner.
I chose CVP partly on the strength of the excellent reviews. Alas, up to now my experience has not fulfilled my expectations.
On March 26th I placed an order online and received an automated confirmation promising an estimated 2-3 days. So far so good.
On the 27th, an email from [name], Web Support: "I will now contact our supplier and find out the delivery lead time on your order and email you shortly with the details." Although this rather contradicted the initial 2-3 days projection, I was not unduly concerned when several more days passed with no product and no communication.
On April 4th I emailed [name] to check on my order, and received this brief reply: "I have passed your order onto my colleague in sales to advise on this, please could you confirm that they have contacted you?" Perhaps I was foolish to wait for the promised contact before confirming, as I heard nothing...
On April 12th I finally telephoned and spoke with [name], who informed me that she was "no longer handling" my order, and put me on hold while transferring my call. After a longish wait she came back on the line to tell me that the person I needed to speak to was "still on the phone" and would call me back. I am still waiting...
I will update in the comments.
As this was my first order with Creative Video (CVP) there was a slight delay in order processing as CVP carried out various security checks. Following clearance, the item was shipped by courier and arrived the next day. The items were very well packed. On the telephone CVP were extremely polite and helpful. Camera was genuine European version (not some grey import). Price was competitive. Would definitely shop again with CVP.
I just got my long-expected camera from you and I am over the moon. First, the price was so much better than anywhere else and came extremely quick.
So happy with the service and I can't wait to keep doing business with you.
Happy to have found your website!
My experience of purchasing from Creative Video has been thus far been a very rewarding. From first contact through purchase to delivery the process was fast and professional.
The service provided by the company is 5 star and I have no hesitation recommending Creative Video to all industry professionals.
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