I saw several bad reviews for DABS (not this portal 'dabs') on here and can say i have spent £1000's with them without an issue. I always visit DABS and Ebuyer first for any kit. Price is always one of the lowest and delivery very quick. The only issue i've had concerns their website is sometimes out of date - offering items that are out of stock. This only becomes apparent when you try to pay and it then tells you it is unavailable - a bit frustrating. Why let you place in basket if it is unavailable?
I ordered the Lacie Nas on 9/12/12. The next day (as I had not received the email confirmation from DABs. See below) I rang them, I was informed that they had not got the product in stock and would have to order it in, I should receive it sometime after the 18th, was that okay? I was okay with that. On the 14th I received an email informing me that the product had been despatched. I was able to track it and it was delivered on the 18th. I was very happy with the service.
I may have jumped the gun in the fact that I did not wait long enough for the email from Dabs to inform me that they had received my order.
Have ordered a number of things from dabs over the years, but had a large problem with them - they couldn't take a payment from a debit card I had. I had used it before with them (+ since with other retailers). My bank advised me that there was no problem with either my account or the details they gave me.
Sadly, customer service line wasn't particularly helpful... and I haven't been back since.
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