£2815.00 paid for design911 parts for my Porsche 996 Turbo. Ordered goods on 16th November, wheel caps arrived that wouldn't fit the wheel/tyre package I paid for and I am still now awaiting the arrival of my pedal set - as of today "9th December" no where to be seen.
Other than that, very pleased with what I have received and the choice on offer from Design911.
A F Johnston.
The only query I had was when I went on your website and I kept getting a pop up from PPCUK??? It took a while to realise it was your company. I logged off twice and nearly didn't buy.
Products and service were superb
Had a new exhaust & re-map on my Mini Cooper 'S' convertible.
The Milltek exhaust looks & sounds great. The re-map has completely changed the car. It runs much smoother than before and feels way more responsive - it exceeded my expectations
Thank you for your help an teh information you send before I´ve ordered anything. I will be back soon, with a new order.
lead time of delivery after I ordered was satisfactory.
Is it possible to ask you the availability of my request parts?
for example, paint for touch up, and so on.
All was fine, but I have had just one problem: when I ordered the part, it wasn't possible to see the actual availability of it, then I ordered and payed, but only some days after I knew by email that I had to wait more because the part wasn't in stock. No problem for the rest, good pricing, good delivery timing even if the clutch wasn't in stock.
I WOULD TELL ANY OF MY FRIENDS WITH A LITTLE BIT SPECIAL MOTOR.GO TO YOUR SITE AND USE THE PDF PARTS CATALOGUE . I COULD ONLY FIND THE PARTS I WANTED FOR MY PORSCHE IN AMERICA . AFTER SPENDING ABOUT 30 MINUTES I FOUND THE THREE PARTS I NEEDED
INCLUDING OFFICIAL PORSCHE PART NUMBERS . I WILL BE USING DESIGN911 AGAIN , AND FORGOT TO MENTION BEST BIT THEY ARE CHEAPER THAN ANY OTHER SITE I FOUND ON THE NET AND THEY ARE ( ENGLISH} THANKS DENNIS
On spending 900euros on forglights and rear lights on my 911, I suddenly saw that the webshop also had a kit with the remaining repeaterlights for the sides.
I contacted Design911 and explained.
"Not possible due to my items had left the sorage facility"..
A new set costs 1/3 of the total order. This is horrible service and not the way I would do business.
Buying the set from another set and considering returning my purchase on the principle of not wanting to be affiliated with this kind of company.
Next time: Show some servicemindedness and ship the item with an additional charge..
Very good product that arrived in a day from order, units seem to fit a lot more snug than originals
Good website, good product selection. Prices are definitely on the steep side, but it is not always easy to find alternatives given the broad range of products that Design911 offers.
Customer services is very good, answering promptly and with accurate details.
I wish the photos were a bit more eye friendly and making sure there is one for every product.
A1++++ QUALITY PRODUCTS FOR MY TURBO. +++WILL USE AGAIN +++
the delivery was a full day late,and occasioned me to stay in for two whole days.But thank you for the fine product!
I ordered a DME/Fuel Pump relay which when installed in the car did not work. I tested the connections in the car, all was OK, I then tested the relay and found that when applying 12v across the terminals 85b & 87 there was no contact for terminals 30 & 87b although the relay switch made contact. I opened the relay and tested the circuits and noticed that one connection was not soldered (no solder, it was clean), I soldered the connection and installed in the car. It worked correctly.
I am really amazed that the relay had not been tested (it could not have worked previously) and I wasted a couple of hours correcting the problem.
I would expect that you should send me a replacement relay as a minimum, as I am not 100% sure that my soldering will permanently solve the problem.
Would recommend design 911 to anyone wanting parts for there car, very helpfully and knowledgable staff.
From the point of placing my order I was kept up to date with the dispatch progress and delivery advice so that I knew exactly what was happening.
Discovered that one of the small parts within the aerokit packagewas incorrect and this was prompty sorted out by Bradley Roper. Excellent service .... no complaints whatsoever.
All the items were in stock, the prices are reasonable and the ordering process through the web site is clear and straight forward. My only gripe and it's probably my own fault, is that I didn't realise until the order was placed that the delivery would be via a courier (DPD who were excellent and very informative at every step of the way). I was worried that I would miss the delivery being at work and have to arrange to collect at a later date. I requested a neighbour drop and when I got home they were there. For such a small parcel I thought it would come by post otherwise I would have selected an alternative delivery address. None the less I would highly recommend Design 911.
I have bought a Porsche pedal box rebushing kit. Ac/ no 56470 Invoice 117806.
Two of the 6 bushes do not fit. This is apparently because the kit was made to fit LHD cars only. This is not mentioned in the advertisement and I wonder if you are even aware of the difference.
LHD cars used a thinner accelerator shaft and the pedal box housing for the bush was larger so I am now told by those who know.
Yours comments are welcome
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