Designerpaint reviews

Designerpaint reviews

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Review by confirmed purchaser

Certainly going to use in the future.

I used the click and collect service to order some paint samples. It was very easy to navigate around the site and place my order. My order was delivered to my local Brewers within a couple of days with text notification from the courier. I will definitely be using Designerpaint to place my order of my chosen paint colour as well as in the future.
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Review by confirmed purchaser

Excellent, extremely well packed

I was pleased with the range of paints available and in particularly, how well the boxes were packed
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Review by confirmed purchaser

Late!!

Product and price ok but took over a week to be delivered, aparently item was not in stock but nobody thought to tell me.
Designerpaint

Reply from Designerpaint

Dear Antony Osborne,

Thank you for taking the time to provide feedback and we must apologise that there was a delay with your order.

The paint had to be ordered from the manufacturer and we were not informed of the items being unavailable.
As this information wasn’t received we were not able to advise you in a timely manner that there would be a slight delay.

We are however very pleased to hear you were happy with the products and our pricing.

Kind Regards

Customer Service – WallpaperDirect
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Review by confirmed purchaser

Easy & convenient

We bought the paint we wanted in the size we wanted, which other shops and websites didn't stock, and got it delivered to our local Brewers. We saved money & hassle, very pleased with the service.
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Review by confirmed purchaser

good product. Fast delivery

I would recommend this company to anyone. I've got my parcel quite quickly and I am satisfied with my purchase.
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Review by confirmed purchaser

Excellent

Great service, fast delivery, well packed. Why drive and pay to park when you can have your order delivered - our delivery was free.
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Review by confirmed purchaser

slick operation

excellent buying process, clear website, prompt delivery, EXCELLENT packaging, reasonable carriage cost....what more can I say.
Not the first time I have used the company and won't be the last.
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Review by confirmed purchaser

Great

Great selection. Well packaged. Feels great to shop!
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Review by confirmed purchaser

Tester Pot and colour chart fatigue

So many paint companies, so many choices of colour and finish - love having the choices. after tester pot fatigue set in, Designerpaint made ordering easy.
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Review by confirmed purchaser

Excellent price and fast delivery.

Excellent price and fast delivery.
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Review by confirmed purchaser

Bit slow to arrive

2 rolls wallpaper and a tub of paste took 11 days to arrive, which was longer than advertised.
Designerpaint

Reply from Designerpaint

Dear Mr Hill,

Thank you for taking the time to post a review.

We are sorry your order took an extended time to reach you. We always wish to dispatch orders as soon as possible and to contact us should you wish to check stock levels of a product.

Should you have any future enquiries please contact us and we will be happy to help.

Customer Service – Designerpaint.
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Review by confirmed purchaser

No emails - but the system worked

I ordered some sample pots of paint to be picked up from store. After a couple of days I rang the store as I had not received any confirmation or despatch emails. They were already in - don't know what happened with the system - but as I got a request for feedback I assume my email address was correct. I have orderd before and never had a problem - so assume it was just a gremlin. But advice - keep a record of your on screen confirmation when you order just in case.
Designerpaint

Reply from Designerpaint

Dear Alexandra Gooding,

Thank you for taking the opportunity to post a review.

We are sorry to hear that you did not receive any e-mail notifications regarding your order. We have checked the e-mail address on your order and it is correct so unfortunately we are unsure as to why this happened, however we will aim to look to into this further to avoid any future issues.

It is good to hear that you have now received your order and please do not hesitate to contact us and we would be happy to help.

Customer Service – Designerpaint
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Review by confirmed purchaser

Great service

Tried to order some Farrow & Ball paint online with a 10% discount voucher that for some reason would not be accepted. After speaking to a very helpful advisor, I ordered my paint and he immediately refunded the difference. The paint arrived safely on time. Great.
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Review by confirmed purchaser

Super

Prompt, excellent packaging and superior
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Review by confirmed purchaser

Pick a pot of paint

I always like the service I get from Designerpaint. It is quick and efficient.
Living in the country, it is more difficult to buy the range of paints that I can find at DP.
Website is good too.
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Review by confirmed purchaser

Excellent quality paint, excellent delivery.

Ordered online. Colour match on site was perfect. Good quality paint and delivered in good time and well packaged.
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Review by confirmed purchaser

Fantasic service - paint not the same as the color chart

The service was second to none. Ordered Wednesday 4pm and received paint Friday morning at time specified. The colour was not as expected and I ended up mixing with a tester pot from a local store to darken the colour.
Designerpaint

Reply from Designerpaint

Dear Sharon Batt,

Thank you for taking the time to provide feedback.

We must apologise that you were not completely satisfied with the colour of the paint you had ordered. We always wish to represent the paint colours as best we can both on the website and the colour card and we always advise to order a tester pot to enable you to gain the truest reflection of the colour.

We are however glad that you have been happy with the service and that your order had been delivered promptly.

Please contact us should you have any further questions and we would be happy to help.

Customer Service – Designerpaint
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Review by confirmed purchaser

None better

I've used designer paint mire than once on the basis of their products and delivery service. None better.
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Review by confirmed purchaser

very fast deliver thanks

perfect thanks
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Review by confirmed purchaser

Fast & efficient service.

Very pleased with the product & the service was excellent.

Designerpaint Details

About this company

Visit Designerpaint

Contact information

Call us on: 01323430886
We live here: Maple Road
BN22 8EJ Eastbourne
United Kingdom

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