I've used these guys about 4 times now, and I have never been disappointed. I have ordered quite a lot of paint sample pots and they are always delivered on time in very good packaging. I would recommend them to anyone.
I ordered two Farrow & Ball paints and some painting tools. The website was easy to use, the prices are competitive (+Quidco), the delivery was fast and the packaging was outstanding. All my future paint orders are likely to be with DesignerPaint.
I ordered the samples last week but have not had any instructions that the samples have arrived in the St Albans store. This is the second time this has happened. It's difficult for me to order elsewhere as I can have the paint mixed at the shop once I have chosen from the samples. I am not happy with the service though. It's takes too long and there doesn't seem to be any following up to leet me know the order has been taken and dispatched. The only thing I get is this survey !
Paint samples arrived promptly; all present and correct too. There is a slight glitch in the website: I couldn't delete an item that I had selected by mistake. I had to go to another computer and start again as the cookies on my laptop kept remembering what I previously had in my basket. I did raise this with customer service but am not sure whether the issue was resolved. However, everything else went fine and the 10% discount for future orders is much appreciated.
Able to deliver one of F & B's 'archiv' paints - a relief for anyone like me who painted most of our house in now discontinued colours and want to just refresh it with the original colour. Why aren't all the original ones still available at least in emulsion?