Mr. Gary is very fast in responding my email/question, and he give good and relevant advice on which backpack should i purchase based on my needs and budget. And what make me more surprise is on the delivery services. Is fast =) I got the backpack one day after my order.
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Indeed, it is my pleasure to be able to offer you as much advice as I can in order that you may make an informed decision prior to your purchase. I put much value on customer service and I am glad you were pleased.