Overall Deuter Online is doing a good job. In term of delivery it is very reliable.
Only some area need to be improved or upgrade. Such as shipping charges and include the colour option during the process of item selection.
I had the most wonderful experience of purchasing a deuter bag from this site. The model I wanted was initially out of stock. However, Gary took time to inform me of the situation and gave some valuable input to help me with my decision. He gave me some consultation without any hint of pushing his products to me.
After about a week or so, I finally decided to take his advice and take another model that he recommended. Turns out that it was perfect for my requirements. The delivery was fast and quality is top notch. The whole experience was exemplary to say the least. Will definitely recommend this site to my friends and will come back here to make more purchases in the future. Thanks Gary!!!
Was a pleasant experience as I knew what I wanted to buy, managed to speak a little to Gary before ordering. After I ordered, delivery details was sent to me as soon as possible and I got my package the day after. No hassle, no delays and pleasant. Thanks Gary, cheers!
I did not expect the bag arrives the next day I made payment. Bag arrived in good condition. It is the cheapest Deuter compared to other online store so far. Thanks for your service Gary! I would recommends my friends to buy bags here. :)
The start-up experience helped me recognize that deuteronline.com is a trustable online purchasing web site.
The Giga Pro is in good condition and was delivered to my house two days upon odering. Well done!!!!!!!
I have doubt in dealing online purchase, but the background, information, and speed responce from Deuter Online, just inspired me!
Thank You, the goods was sent on time to my dearest friend as a Surprise Gift, and it's make up our Friday! Cheers!
This is the kind of online service that should be provided for all customers. Immediate feedback, fast response and delivery makes me a satisfied customer. Thank you and keep up the outstanding service.
Gary was the most professional online dealer I have encountered, answered all my questions quickly and clearly, processed my order like the speed of lightning, and the product got here in no time! 200% happy with the whole process!
Seller was quick to respond to queries and delivered the item as promised.
1. Seller should simplify the ordering process. Since I paid using bank transfer, I had to type my address at least 3 times.
2. Please change your courier provider.
Great assistance provided by Gary, was surprise the shipment arrived exactly 1day after placed order. The only disappointment was there's no other color available for my AC Lite. Will definitely visit this store again :)
Gary provides one of the best customer service I've seen. Though an online shop, he's personal with his customers and gives good recommendations based on needs. I will definitely buy from him again and recommend my friends to deuteronline.
Gary's fast reply & very helpful was awesome!
Received the courier a day after was superb!
The product 100% original! No fake!
Overall it was FANTASTIC!
Surely will recommend this site to my relatives and friends.
Keep it up Gary, thank you so much for your help :)
Yes Citylink..after tracking they said just wait the driver will knock your door.waiting from morning until almost 5..i call again another person answer your package almost there.wait and wait again and i start piss off..i call again and they answer the driver dont hv a time to deliver today..without sorry they ask me to collect in the store before 9..fuck
Ordered Trans Alpine 30 with www.deuteronline.com.
Swift support from the store, answering my queries almost instantly.
Had a slight problem with the courier service but it was alright.
Its great to have peace of mind when purchasing goods online, this is the experience I get from deuteronline.com.
Shipping carrier wasn't really as good as I expected. Missed the 1st shipment when I was at home, didn't hear any sound nor any phone call. Cars were in the house would be an indication that there are people at home.
Hopefully a better Carrier next time in the future! Nevertheless a great company to purchase from!
owner is easy to transact, responds properly and on time. product is original and in good condition. i even thought i would not be able to buy the bag coz i encountered a problem with paypal where in i cant pay thru my credit card/paypal coz im on different country even though the delivery address is in malaysia (for my husband) but Gary was able to assist and respond quick with my inquiry about payment options and was able to deliver the bag the next day to my husband's address.
Definitely I'll recommend this site to my friends and family. Reasonable price and fast service. Thumbs up.
Excellent service & the fastest delivery I've ever experienced on online shopping, less than 24 hours. Very impressive!! Satisfied with my Futura 30SL, love the yellow flower attached & thanks for the free gift :-). Definitely will recommend to my friends & am looking forward for my next purchase.
Thanks a lot Gary. Keep up the superb services :-)).
I seldom buy anything on the net but because I really need a travelling bag for my new job, I decided to find deuter on line hoping to catch a good deal. I surveyed deuter brands at conventional stores and compared the prices and sure enough, deuter online was cheaper.
The next step was to purchase on line which is always worrying to me. My concern is on the quality of the product and of course the time it takes for the purchased item to be in my hands.
Bottom line is I am a satisfied customer. The quality is excellent and the timing was too. Keep up the good work.
Spectro AC 36 really catch my eyes at first sight. I love the color which make it look modern but yet not too old fashion. Only one thing i feel it is lagging is the small pocket at the hips strap. Overall it was cool.
Every question asked were promptly replied, every statement made were delivered..
What more can I ask for. Receive my items on time or rather earlier than I expected which landed a fastastic first impression since this was my first purchase.
To be frank, I didn't know about DeuterOnline until I googled for Deuter bags.Even, I'm seriously not expecting in Malaysia to have such reliable online business specialize in selling Deuter bags!! Anyway, not to mention, the products sold are just AWESOME and the service is full of courtesy!!
Mr. Gary is very fast in responding my email/question, and he give good and relevant advice on which backpack should i purchase based on my needs and budget.
And what make me more surprise is on the delivery services. Is fast =)
I got the backpack one day after my order.
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