Diamond Dealer Direct reviews

Diamond Dealer Direct reviews

Excellent
9.8
from 0 - 10
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Review by confirmed purchaser

Great price, great rings, can't fault them at all

Got my fiancé her engagement ring and wedding band for a barely believable deal compared to the high street. Every detail or adjustment we asked for, they could do it. Luke and Liam at DDD even managed to get my wedding ring made especially, a seemingly rare and / or impossible two colour split court of platinum and rose gold.

I cannot recommend DDD enough.
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Review by confirmed purchaser

Great service, awesome deals

Diamond Dealer provided excellent service and provided a very good discount. I recommend to all my friends and family.
Thank you very much
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Review by confirmed purchaser

BLLLLIINNNNNNGGGGGIIIING

I had a commission made ring based on a popular american jeweller, Neil Lane, designer for the stars. There is one difference between my ring and his....mine is better! i have a better quality larger diamond, better carot gold and it is simply beautiful. It is blinging. The Neil Lane ring similar to mine is available from Ernest Jones and it has 5 star reviews, this therefore is off the scale.

The specification i gave was for a princess cut diamond, 20 diamonds on the band and 4 diamonds on each shoulder with antique style engraving- a tall order but the craftsmanship is second to none with great customer service throughout.

When i was at the birmingham showroom a family was there who have remained loyal to Diamond Dealers through decades and generations, i can honestly say we will now too, you can not ask for anything better.
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Review by confirmed purchaser

Great Service, My Wife was over the moon

It was time for a new engagement ring for my wife, as I had promised to get her the ring she really wanted. I spoke with Luke at Diamond Dealer Direct who was able to take the sketches we had and create the perfect diamond ring just in time for Christmas.

The service was great, keeping us updated at each stage of the ring creation and when it came to the day of picking up the ring with my wife - she was speechless. Job amazingly well done! Don't hesitate, speak to Diamond Dealer Direct now.
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Review by confirmed purchaser

Know what you want and how to get you it!

Really impressed - having already bought my fiancées engagement ring from DDD, we had decided to get our wedding rings from them also, the service was of a very high standard on both occasions. The jewellery dealer we dealt with was brilliant. Great personality and quick to understand her customers style and requirements - and even quicker to find us items to suit. When the price was a little over what we were hoping,they were flexible with the price with absolutely no need for intensive and awkward haggling
Wouldn't dream of going anywhere else.
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Review by confirmed purchaser

Very friendly & professional service, the way you'd expect it to be!

Superb service from the minute I walked through the door. Although recommended by a friend, they treated me like I've known them for years and made me feel welcome! Thy are very professional and I would genuinely recommend them to anybody!
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Review by confirmed purchaser

Start to finish ...... Truly amazing

The staff were all very welcoming and friendly .
I was involved in the whole process, and they brought my visions to life.
I can not recommend them enough
Personally I would not go any where else , and I have recommended them to all my friends and family .
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Great

The service is absolutely stunning and as a first time customer we are very happy with the ring. My wife will be very pleased. I will certainly recommend it to all. It's really good value and will definitely be back. Thanks. :)
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Good advice, range and relaxed

[name] and [name] gave great advice, worked to our budget and helped us choose a diamond we were happy with. Look forward to receiving the completed rings in a week or so. Subject to rings arriving with no problems as we expect, I can't fault the service received.
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Tim

Thanks for your excellent review!!!!
We're glad that you loved the service in store and that we could get you a fantastic diamond for a great price.
We can guaranty the ring is going to look great and look forward to you seeing the finished product.

Kindest Regards
The Diamond Dealer Direct Team
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Excellent service

The shop is very nicely laid out and the service provided in purchasing an engagement ring was first class. Both the Sales Assistant and Manager of the store were very helpful and gave me some great advice.
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Andy,

Thank you for your review! We're happy that you found our service fantastic and we look forward to seeing you in the future so we can further this service for your wedding bands!


Kind regards
The Diamond Dealer Direct team
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Fantastic service, felt like the staff were being really honest and not trying to rip us off.

We got both my engagement ring and our wedding rings from here. I would recommend to anyone. Hopefully will be back for an eternity ring soon!!!!!
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Katie

Thank you for your awesome review!!!!
Were glad we could help you in choosing your perfect engagement ring, wedding band and would love to see you again for your eternity ring.

Kindest Regards
The Diamond Dealer Direct Team
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Review by confirmed purchaser

Fantastic service team

My husband purchased a new engagement ring as a surprise for Christmas , rose spent a lot of time helping him choose the perfect stone and mount .
I would have picked the exact same one if I had gone myself well done rose and thank you for all your help x
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Linda

Thank you for your amazing review!!!
We love that you had an amazing surprise on Christmas and that he had an enjoyable experience when selecting your perfect engagement ring.
Should you ever need things from cleaning & polishing or even having the ring resized just let us know, we would be happy to oblige.

Kindest Regards
The Diamond Dealer Direct Team
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Review by confirmed purchaser

Excellent service and advice given on more than one occasion.

We have used them twice ourselves and have recommended others who have also purchased items. There is a wide range of choice, staff are friendly and very knowledgable, Excellent service would defiantly use again.
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Dale

Thank you for your excellent review!!!
We're glad that we could give you that same great service time after time.
Like before, should you ever be looking for more jewellery or even just to take advantage of our amazing aftercare services then please come visit again.

Kindest Regards
The Diamond Dealer Direct Team
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Review by confirmed purchaser

Friendly, knowledgable, helpful staff - very happy with the purchase

Very impressed with the selection, choice and price. The staff are very knowledgable and helpful and managed to get exactly what I was looking for - very impressed!
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi

Thank you for this brilliant review!!!!
We're glad that we could help you every step of the way when choosing your perfect ring and that we could part with some of our knowledge along the way.
We would love to see you again should you ever be in the market for all your jewellery needs.

Kindest Regards
The Diamond Dealer Direct Team
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Review by confirmed purchaser

Really friendly service and fantastic value- so pleased with my beautiful ring!

Would definitely recommend ,good quality diamonds at an excellent price. I will definitely be visiting again.
Nicola
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Nicola

Thank you for your excellent review!!!!
We're glad that you loved you loved the diamonds and of cause the price being ultra competitive.
We would love to see you again should you ever be passing through the jewellery quarter.

Kindest Regards
The Diamond Dealer Direct Team
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Review by confirmed purchaser

Professional and helpful

I am getting my diamond necklace, that was set in platinum, changed to be set in gold, to match my wedding ring. Very helpful and put me at ease.
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Katie!

Thank you for your review! We're happy that we are able to get you the right product! We always do aim to be as helpful as we possibily can!

Kind regards,
The Diamond Dealer Direct team
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The most magical and memorable experience!

Will and Sophie, 13th December, 2013 - With Christina.

We instantly knew as soon as we walked in the shop that this was going to be the place we'd buy my engagement ring. I instantly felt at ease and we were both welcomed in so well. I had a rough idea of the shape of diamond I liked but Christina helped us along the way so perfectly. She made the whole experience so amazing and one that I will never forget. I felt so excited and she only helped me to feel even more so by guiding us and educating us all about the diamonds. We both felt such trust in Christina and she made us feel so special. It is clear she has such a flare for her job and is such an expert in the field - we felt assured we would be coming away with the most perfect ring and I knew by the end of our (LONG!) time in the shop with Christina that I had chosen the perfect ring for me, one that I will adore and cherish for a life time. I really wanted something timeless and classic and individual to me, which Christina helped me to achieve. We could never have done it without Christina's amazing guidance and support throughout the whole process. She gave us so much time and never pushed us towards anything.

I am eternally grateful to Christina for the most perfect experience I could imagine for engagement ring shopping. It felt like the most amazing journey to finding my perfect ring and I just can't wait for it to be made and ready to wear!!!

Forever grateful,
Merry Christmas,

Sophie & Will xxx
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Sophie!

Thank you for your fantastic review! We're glad that we was able to create your perfect ring! We do hope to see you again in the future for any further purchases! We do aim to give our customers as much advice as possible throughout their purchase!

Kind regards,
The Diamond Dealer Direct team
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Exceptional service and so friendly!

We bought my engagement ring a week ago from diamond dealer direct... I didn't really know what I wanted and spent the morning wandering around the jewellery quarter feeling a bit overwhelmed by the huge choice!
Christina was VERY helpful! She went through loads of different type stones, shapes and bands until we'd narrowed it down to my favourite ring. She was very helpful, friendly and down to earth - felt like I'd brought a friend shopping with me!

Also, the price compared to similar rings I'd seen across the quarter was extremely competitive. I'd recommend to anyone!
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Katie,

Thank you for you're feedback! We're glad that our staff were able to guide you through to making your perfect engagement ring! We do also aim to be the most competitive within the Jewellery Quarter. We hope to see you again soon for your wedding bands!

Kind regards,
The Diamond Dealer Direct team
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Review by confirmed purchaser

Really great dealer

We had a great time whilst the guys helped us with a vast range of diamonds and bands, we eventually found the perfect ring and couldn't be happier, we will be back for the wedding rings!
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi George

Thanks for this excellent review!!!
We're glad you loved the way you can custom make your own ring by choosing the centre stone and the band to go with it.
We look forward to seeing you again when you come for those all important wedding bands.

Kindest Regards
The Diamond Dealer Direct Team
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Review by confirmed purchaser

Great service and excellent price

The service I got was amazing as was the quality of the rings. Worked out a lot cheaper than in the high street, so I know where I will be coming always now for any jewelry.
diamonddealerdirect.co.uk

Reply from diamonddealerdirect.co.uk

Hi Qaisar

Thanks for this brilliant review!!!!
We're glad that you found quality and excellent value for money rings and that you had a very enjoyable experience.
We would love to see you again for all your jewellery needs.

Kindest Regards
The Diamond Dealer Direct Team

diamonddealerdirect.co.uk Details

Promise 1

We promise to beat any quote on a like for like basis with an international price match guarantee.

Promise 2

Deal with a genuine diamond wholesaler.

Engagement & Wedding ring specialists

Diamond Dealer Direct LTD. are an established, family run diamond wholesaler based within the famous & historic jewellery quarter. We specialise in diamond engagement rings, wedding bands & all forms of jewellery. With over 43 years of history and trading we are sure we will be able to find exactly what you are looking for.

Visit Diamond Dealer Direct

Contact information

Call us on: 0121 236 1907
We live here: 43 Warstone Lane
B18 6JJ Birmingham
United Kingdom

Category

Diamond Dealer Direct is ranked 8 out of 89 in the category

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