Digital Direct Security reviews

Digital Direct Security reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

Very helpful

Very helpful and quick to respond to queries.
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Review by confirmed purchaser

very quick and easy to help me set up my cctv 3 times....thanks

Cctv with mobile tapcms app set up ok and re-done when sky cocked up our router settings. .....thanks for sorting me out
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Review by confirmed purchaser

A daunting process made easy!

Buying a CCTV system is a very daunting prospect for the average homeowner with many factors to consider and many technical barriers to cross.

DDS were always on hand to assist with advising on the best system, explaining the difference between features and generally putting my mind at ease.

Delivery was next day delivery within an hour time slot. They even offer a free remote setup service (£50 elsewhere) although the opening hours don't cater for those working office hours...

5/5 and wouldn't hesitate to recommend.
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Review by confirmed purchaser

clear and informative advise, Quick delivery, good service

Initial viewing of product was made through the web site.. Phoned DDS not knowing much about security cameras but with some idea of what camera I wanted gained from the web site. A gent at DDS advised me on the option of cameras and equipment required.to provide security needed. Placed order and arrived next day. Good advise and good delivery. I am yet to install but am not expecting any issues and with the knowledge and confidence that DDS are at the end of the phone if required.
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Review by confirmed purchaser

Good value with first class service

After searching on the internet for a digital video recorder I found DDS. Their website is clear and informative and the products reasonably priced. I ordered the Gardian Lite DVR and found that the delivery was very prompt. I am very happy with the machine which was simple to install with easy to follow instructions. I am especially pleased with the quietness of the machine as it was bought to replace a very noisy one.
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Review by confirmed purchaser

very helpful and patient

I am a 40 something female who decided we needed CCTV due to people trying to sell me gravel and other bits and bobs. No clue about CCTV apart from I thought it was 2k plus. I spoke on the phone and went to see DDS and they showed me what to do, what my husband needed to do and off I went. Husband drilled it up, I did the tech bit, ( not hard) DDS did the wireless remote hook up, I have been back since and bought a monitor so we can power it down for electrical work and also a back up battery incase or power cuts in winter as we are remote. It works really well, the police came round and said they wished more people had the system as its a watermarked system and the CPS will use it. Front and back cameras, wireless access, monitor and extra recording space for less than £600 inc vat, I am happy and I feel safer as it shows up in the dark!!!!
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Review by confirmed purchaser

Helpful, friendly and efficient service before, during and after transaction.

I was unsure of my exact requirements but was guided through the equipment by telephone and made my selection. The equipment arrived as promised the following day. It all simply plugged together and was running first time. After installation I contacted DDS by phone and an engineer remotely controlled my computer and with his help my other devices were networked. The service from this company was first class at all times and all questions I asked, no matter how trivial, were treated seriously and answered with authority. I am pleased I chose DDS and would recommend them to anyone looking for security equipment.
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Review by confirmed purchaser

Best service you can get

I know DDS for over 3 years and have been buying their products since then, very rare I had a complaint about a product but when I did customer support where excellent. Surely I can recommend their products as 75% of my business uses their products.
CLR Security Systems (UK) Ltd
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Review by confirmed purchaser

Good hardware, bad software

I've found the service relating to the camera and DVR has been excellent. Good advice on the camera and the option to try different ones and lenses. The bad side has been the software side, I couldn't download files from my DVR and play them on my laptop until a software upgrade (why wasn't this sent initially?) Internet access was set up but this stopped working for no apparent reason a week later. Why are these things such a pain and anything but straightforward?
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Review by confirmed purchaser

Quick delivery...

Can't fault D.D.S.alway's helpful if you ring in for advice and help,prompt delivery and well packaged goods,prices aren't bad either.
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Review by confirmed purchaser

EXCELLENT SERVICE

I haven`t installed the kit yet but the technical support i`ve received so far prepping for installation has been first class.
These people REALLY know the product they sell & nothing seems too much trouble.
I`ve printed off the installation manual etc for the VCR unit, I`m not too familiar with technical jargon-talk.......but .I feel comfortable knowing that I`ve got access to excellent after sales service support.
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Review by confirmed purchaser

very knowledgeable offered simple solution that other companys said was impossible

Their helpline worked perfectly and they talked me through the procedure without any hassle. Would not have any hesitation in recommending.
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Review by confirmed purchaser

Excellent!

Superb advice and service from start to finish
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Review by confirmed purchaser

very friendly service

Plenty of choice and a nice range of equipment.
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Review by confirmed purchaser

Excellent customer support, fast delivery and quality product

We were very cautious about who to purchase our CCTV equipment from, but found out very quickly that DDS were a cut above the rest. Excellent customer support assisting us in our purchase with valid recommendations no just what would give them the best profit margin. Super fast delivery, despite the fact that we are "across the water" in Northern Ireland. Definitely recommended.
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Review by confirmed purchaser

Excellent in all respects.

Excellent service. I emailed some queries prior to purchase, and received an answer very quickly. I subsequently ordered goods early in the afternoon, and they arrived via carrier within 24 hours. I had to email a query related to setup, it was answered within minutes. DDS also offer live support. All staff were friendly, courteous and knowledgeable. Highly recommended. And I should mention that the system I purchased is first class, high quality.
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Review by confirmed purchaser

Excellent communication and service

I have dealt with these guys for around 5 years now, they are very professional and never fail to impress and are very patient with my questions.
Thoroughly genuine people
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Review by confirmed purchaser

Returning customer, Fast delivery, great tech support.

These guys know that lots can go wrong configuring your CCTV to work over the internet, they make it much easier to get it working regardless of which other equipment you have.
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Review by confirmed purchaser

Good service, quick delivery

Very helpful on the telephone to spec a custom system. Fast delivery

Digital Direct Security UK

NEXT DAY DELIVERY

With all orders placed before 4:00pm on business working days we will endeavour to guarantee next business day delivery.

2 Year Guarantee

We are confident in the products we sell that's why we ensure all our products come with a 2 year guarantee!

FREE Tech Support

We offer free technical support to all our customers. Our highly trained team are here to help you set you your CCTV.

About this company

Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Systems to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk

Visit Digital Direct Security

Contact information

Call us on: 01480 459809
We live here: Unit 7 Osprey Court
PE29 6FN Hinchingbrooke Business Park
United Kingdom

Category

Digital Direct Security is ranked 5 out of 24 in the category Security Equipment

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