The worst insurance company in the UK

Their website promised online documents so everything would be quick and easy. But the link they emailed me to retrieve them was down. In the end I cancelled the policy as I needed to tax etc and could not wait any longer. They charged me £70 for three days insurance against an annual policy of £358! Even though I was technically insured I could not drive the vehicle as I couldn't get the tax etc without the documents. They stood firm and refused to listen even though I sent evidence of their failed links etc etc. Clearly they want money off you and once they've got it your not a customer, just an interruption. Rude and nasty people, surprising as they are a subsidiary of Saga.