I ordered a varifocal tinted glasses from Direct Sight on 2 June 2012. They claimed "claimed "91% of orders currently 3 days" and delivery may take up to "28 days".
On 1 July, I emailed them to enquire about my order. I got no response. On 17 July, I sent them another email and also post on their Facebook wall and Twitter. They responded saying my order will be delivered in 5 days.
I just came back from Holiday today and found my glasses have been delivered, but they got the order wrong. The glasses do not have the light tint which I ordered.
I can only describe Direct Sight as "incompetent". I would never buy from them ever.