Not hot on communication.....
I bought a wonderful Villaware espresso machine via Groupon. Here lies the problem I think. I'm sure Groupon purchasers get a second class service. It took an age to dispatch and neither of my two emails, one of which was bounced back saying it was a bad address, were answered (and yes I did use their website enquiry form). Moreover, when I telephoned firstly there was no answer then when it was answered the receiver was immediately put down. In the end I telephoned Groupon who were not a lot better. Eventually I did manage to contact them and the response was to read of a script. Anyway, finally the machine did arrive and very good it was too. Whether my blood pressure is up to another purchase, the jury is out!