Discount Emporium reviewed by

Dunloy, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Will not be ordering from them again, customer service is disgraceful!!

I have now been without my steam generator iron for four weeks. In a busy working household of five, i relied heavily upon this piece of equipment. Despite still being under the two year warranty that came standard with the machine, i have contacted yourselves no less than seven times regarding this matter and to no avail. I have emailed you and got no response, then i tried the customer service number you provide which is an automated answering service which just refers you back to the email option. I am still left in limbo regarding this matter. How you can still be in business while not providing any customer service to your buyers is beyond me!!! I will be spreading the word regarding your company and recommending that people buy their good elsewhere. I would rather pay more for an item if i know i will get the sufficient customer service thats supposed to come with the unit!!!
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