Fantastic really pleased with both pairs of rayban 5228 glasses . Customer service brilliant and delivery prompt. One pair was out of stock but still arrived within 3 weeks. Thank you Alex will recommend to friends and family and will definitely order from you again .
The price is amazing, my optician's were going to charge me £150 for a pair of Raybans that I got from Dragon Specs for £69. I wasn't sure on delivery dates so I got in touch with customer service. Alex Arora got back to me really quickly and also went above and beyond by offering further advice and advising me of my tracking number the following day. Brilliant service and I am also very happy with the glasses. Thanks to all at Dragon Specs. Becks
Alex has been brilliant throughout the whole process keeping me up to date with progress and I've now got my new Prada specs for just a bit more than I would have paid for the frames only in my local town and they are fab!
I emailed to say that the vision seemed a bit strange but having worn them for a few days, as suggested, my eyes have adjusted.
Very happy with the service and the product so good to get some glasses that I'm really pleased with.
Thank you Alex I will certainly recommend Dragonspecs to friends and family
I have placed 3 pair of sunglasses from dragon specs so far. no doubt i received one of the best customer service in a long time, representative is very friendly, welcoming and is ready to help in any possible way to keep (WE) the customers happy, i have already recommended dragon specs to friends and family and already surfing the website to make a new purchase.if you like anything they sell, do not hesitate just buy it.
i would like to take the time out and say a big Thankyou to dragonspecs and especially the customer representative handling my order
Cannot recommend Dragonspecs enough, really helpful and nothing too much trouble. The lens quality lives up to the excellent customer service and I'm about to order yet another pair of designer prescription glasses from them which about says it all. I wouldn't go anywhere else - if you are at all unsure don't be - these are the people to buy from!
Having had enough of paying through the nose for glasses on the high street I decided to give Dragonspecs a try - and I am so glad I did. I have ordered both complete glasses and sent my own frames for reglazing and I've been impressed by the quality and particularly the price. My glasses are always clear and sharp and no more paying an extra £40 for anti-scratch and anti-glare coatings. I'll never pay high street prices again. Easily the best decision I've made in years! If you want quality glasses and excellent customer service go to Dragonspecs- you will not be disappointed!
Very professional customer service and communication. The glasses were ordered and made within a quick timeframe considering the holidays and the delivery and service overall was impeccable. Would not hesitate to order from the company again.
I'd certainly recommend this company to anyone and would consider it in the future.
My beautiful Prada frames arrived in Australia in exactly 10 working days! Excellent efficiency in ordering process, Dragonspecs offered the best price I could find on-line and less than half what retailers are selling them for in Australia. Keep up the great work Dragonspecs, I will be recommending you to my friends and family!
I have used Dragonspecs twice already and their service/quality has been spotless. Bought my first pair of glasses a couple of years ago and contacted them again this year as I couldn't find my old order details. Dragonspecs got back to me within 2 days and once I sent in my old glasses for reglazing (which they normally don't do, but very kindly did it for me on this occasion), I got my glasses back within a week and was kept updated by Alex from Dragonspecs at all times. I haved used several other websites and opticians before I used Dragonspecs and have to say that Dragonspecs has been outstanding in responding to queries than any of the other websites/opticians plus you pay a fraction of what you would normally pay if you place the same order with one of the major high street opticians. Would definitely recommend them!
Fantastic service, friendly/helpful communication and great prices...what more could you ask for? I'd wholeheartedly recommend Dragon Specs if you're looking to buy some new glasses...much cheaper than the high street and a pleasure to deal with!
I had my eye test at vision express, wanted some Ted Baker glasses and was quoted £260 buy one get other free, wasn't interested in that offer, i was forced to look online for cheaper alternatives and am i glad i found dragon specs through Google search, I ended up paying £133 inclusive of delivery for my specs, they got delivered yesterday and am pleased with my purchase, Alex from dragon specs was prompt in all queries i raised, very helpful and am one happy customer!
This company are fantastic I am over the moon with my purchase and would highly recommend them. The glasses I wanted in High street stores cost over £250 and I got them from dragon specs for less than half the price. They replied to all my emails extremely quickly and were very helpful - I couldn't have asked for more. The glasses we're delivered very quickly. They get 5 stars from me and I will definitely be using them again.
After the fabulous service I received with my first order I contacted Alex to order some prescription sunglasses for me. What can I say? Fantastic service again! Alex is amazing, brilliant communication whilst checking that the frames I wanted were in stock and the sizing was correct. My new sunglasses arrived one week later and I couldn't be happier with them.
I wanted some new Rayban glasses but after seeing the prices on the high street I thought I would look online to see if I could get them cheaper. I was a bit apprehensive about buying online but after reading the reviews on Dragonspecs I decided to go for it. Ordering was straightforward and my new glasses arrived 5 days later. Best thing was my new glasses were half the price I would have paid if I had bought them on the high street. I will never buy glasses from anywhere but Dragonspecs now and have recommended them to all my friends and family.
I have always worn contact lenses but i finally decided my eyes need a break and wanted to purchase some glasses. I was quoted £330 at my high street shop for a pair of Police V8619 glasses and lenses.
I almost fainted as you can imagine.
A quick internet search brought up dragon specs and following these positive reviews on trust pilot i took the plunge. I got the same frames and better lenses for £152!!!!
Ordering was easy online through the website. The website could be improved as the pictures of the frames are very small and the option to enlarge would be very helpful. Fortunately i already knew which frames i wanted. There is a phone number if you require information or need to speak about an order. I received my glasses within a week of ordering. The product is of fantastic quality and i would highly recommend this company. Alex was especially helpful when i had an email query and i received a reply within an hour. Hows that for service?
If the owners read this, my only recommendation would be to provide a link to trust pilot on your site. Your website is quite basic and may put some people off. With the fantastic reviews you are receiving (for a good reason) you should be showing them off!
Found this company through Google by chance after being appalled at the prices on the high st. Bought a pair of Ray Ban fames and got friendly instant advice over the phone from dragon specs regarding the lenses I needed. They did not instantly advise the most expensive which was refreshing!! Vision express wanted £270 for the same frame with anti glare lenses. Dragon specs sold the same frames with better lenses for £92. Saving £180. Arrived in 12 days. Absolutely Awesome. Would use again, a colleague has already ordered from them and my father is getting his next pair from dragon specs also. You cannot go wrong with this company. Five well deserved stars!!!!!
Bought two pairs of glasses and got exactly what I wanted it. Very happy with my purchase. Great communication got answers quickly I live in Australia and still got my glasses in less than 2 weeks very fast. Prices are great got two glasses for the price I would have paid for 1 in a store. Ive reccomended to everyone I know. Thanks again