Excellent service - have used them twice already!
I have used Dragonspecs twice already and their service/quality has been spotless. Bought my first pair of glasses a couple of years ago and contacted them again this year as I couldn't find my old order details. Dragonspecs got back to me within 2 days and once I sent in my old glasses for reglazing (which they normally don't do, but very kindly did it for me on this occasion), I got my glasses back within a week and was kept updated by Alex from Dragonspecs at all times. I haved used several other websites and opticians before I used Dragonspecs and have to say that Dragonspecs has been outstanding in responding to queries than any of the other websites/opticians plus you pay a fraction of what you would normally pay if you place the same order with one of the major high street opticians. Would definitely recommend them!