DX reviews

DX reviews

Good
8.3
from 0 - 10
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I recommend DX

I usually buy in DX because it has a lot of useful items, good prices and an excelent service. It's by far the best shopping website.
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Nearly 2 months after ordering, I'm still waiting

It's now been 6 weeks since my order was shipped and when I enquired about it with DX they said wait another 2-3 weeks. That means it will have taken 2 months to get to me. What are they using, snails? Great prices, but at a cost not worth it.
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Definately my first choice..

I have been shopping through DX.com for a few years by now and I have only good things to say about the concept.

One time I recieved the wrong item and after a few words with the support-team the correct item were shipped. Another time one product was DOA but the swift and precise support-team also came to the rescue this time.

Fantastic and efficient support when needed. I will definately recommend DX.com to anyone - several of my friends and family are already happy shoppers in here.
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Cheap products and worst service

The customer support people are rude. They take ages to respond and very long time to ship products. It's been 2 weeks since the order and it's not shipped. When I asked the customer support, they say "we will ship in a few days"

I just wish amazon had presence in middle east
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cheap price and quick costumer service

have a lot of products, cheaps and high quality too, quick costumer service, they not speak a good inglish, but i dont do it too..
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Nice good price/quality rating

Good service and good price/quality rating. I had a problem whith a package. It was broken when delivered, but it earned a $2,- refund for the broken piece. So overall, good service, just be aware that they don't package it very well sometimes(or they throw with it on the airport).
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DX - A good online store.

I ordered products several times. All orders always come in safely. The only downside - sometimes parcel is about two months. I would like faster. One parcel lost. Contact support, there responded quickly sent the goods again.
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Perfect

You always find adequate cooperation with DX. They have answared and helped with all my questins.
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Great customer support

Every time I contact DX customer support their response is fast and helpful.
Lately, I have contact DX regarding a missing order and they offer me a refund for the full amount. Maybe the delivery is kind of slow (a few weeks from China to Greece) but with no p&p cost and this kind of excellent support, I am definitely going back for another order.

Stefan
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Terrific! First class Customer Service!

We had problems with the product shipping and we were able to get a refund. After some thing, we were able to claim the product and contacted DX to at least pay for what we received. After the payment, we received a $2,00 prize for our "noble cause" :)

DX treat their customers equally, always trying to make us feel comfortable. Awesome site, awesome customer service!
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very good reliable

very good reliable
this company is very good
which is, moreover, no mai
very reliable
quickly solve problems that
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a gamble at best

I am not sure what they use as an inventory control system but no one can be this bad on accident. I ordered an item from the USD site. If you are not familiar with the USD site, it is supposed be a United States based site with local inventory. Items are supposed to ship with in days and arrive in about a week or two rather than a month or more.

It sounds nice but the website falsely indicates most items as in stock regardless of the reality. I ordered a cheapish phone from them to provide a quick replacement for a damaged one. Unfortunately I am still with out a phone while DX is still holding the funds. I had to contact them to find out why my order status wasn't updating. They then informed me that my items was out of stock and would take a week to come back in stock. The website still listed it as available and even though it is still not in stock it still hasn't changed. I asked them if I could have the order switched to a different item and I offered to pay the difference. I was informed there were no other items in stock. WHAT!!!! The web site lists quite a few as in stock and ready to ship. Either someone is extremely ignorant and bad at their job or I am being scammed. Shortly after this I asked for a refund or to have the item shipped immediately. Days later this email bounced back from their SMTP server. During this same time I could not log into the USD site to check the status of the order because it generated an SQL error. I tried to advise them of this but they didn't take me seriously.

I have ordered from DX many times and I only had a few issues and none of them were like this. Maybe this is an isolated incident but they lost me as a customer over it.
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Excellent internet portal to buy gadgets

I have bought several times in DX and always the experience was nice and safe, some times I have requested the refund, and I have received the money again.
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Nice internet-shop, but there are some lil problems. I hope they will improve soon

I have experience of buying various sort of products from DX for a half of year. There were some long-time delayed orders, but all of them were shipped. Also during the Lunar Chineese New Year were some problems with feedbacks to my tickets, and a delays with shippement. But all problems were solved. By the way all the products I have purchased, were good packed and were not damaged during the transportation, and also they matched to photos and description. Only one thing makes me sad, almoust all items are tripping to Russia for about mounth or two.
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Excellent

I like to much buy on DX, they are very fast, excellent products, low prices and are very attentive with anything customers needs. I strongly recommend.
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Excelente

Ótimo site sempre prestativo oferecendo produtos baratos e de qualidade caso aconteça algum problema com o produto o SAC funciona perfeitamente ele sempre dão uma solução para o cliente estou super satisfeito.
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Good products excellent prices and customer service

I have been using Dx for quite some time and recommend them for the affordable prices on great and useful products...If something does not go exactly right with your order dx customer service always is able to resolve the issue.. Shipping time is a little long but when you consider it is free you can certainly live with this!!!

Highly recommend this web store to everyone.
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Ótimo site recomendo

Ótimo site, produtos de boa qualidade e preços muito bom eu recomendo a compra... Faço dropshiping e meus clientes são extremamente satisfeitos. realmente recomendo
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Way to buy!

"I have made more than a 50 orders from then and I didnt have a single problem. 2 times my items were lost by post office, and dx.com refunded me all my money.
They have best support and ticket service, warranty and overall user experience.
If you want to be ceratain about your money, product warranty, support service and to have overall easy user experience dx.com is way to go."
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Ottimo sito. Buoni prodotti. Eccellente customer service. Super site. Good items. Excellent Customer Service.

Ho effettuato diversi acquisti e sono molto soddisfatto. Ho avuto un problema con un prodotto ma, contattato il supporto, il problema è stato prontamente risolto con una nuova spedizione. I tempi non sono veloci ma sono in linea con quanto descritto sul sito.
Consigliato!

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