Ebay are an aggrovating company who move too late and do too little to stop all the scams and fraud. You have to be certain you are buying from a seller that is trustworthy. My rule is that if the seller has less than %99.6 in their seller ratings then go elsewhere. This means it's time consuming and whenever you spend more than £50 or so you have to wonder whether you made the right choice of seller. In disputes ebay usually believe the seller rather than the buyer as it costs more to get the money off the seller and risk losing them than it does to tell the buyer to clear off. I still use ebay, dont get me wrong its great if you cant get something from a decent website. Buying from ebay is like buying a hifi from a flea market. You dont know whats in the box till you pay up and open it.
To reply as a company, please log in to your business account.