Took the ridiculous fees strait out of my banks I rang and spoke and they told me it would take 30 days to be refunded. I wasn't happy as i work for an on-line fashion company myself so i know exactly how easy it is to issue a refund. To take the Mick even more after 45 days i rang as i wanted to purchase something but am unwilling unless i am refunded only to be told to wait another 30 days. The Muppet on the phone told me the billing department have no telephone line... Well I know for a FACT that either the billing 'department' is sat in the same office as them or is them. We tell customers all the time that they have just rang a reception line so I KNOW the bullshit they're coming out with. Paypal refunds take a click of a button.. fair enough they may have a back log but 30 days is just ridiculous!!!... I WANT MY MONEY BACK TODAY OR I WILL BE TAKING YOU TO A SMALL CLAIMS COURT!!!! FSA AND TRADING STANDARDS ARE ALL TO FAMILIAR WITH ME..