I absolutely love browsing items and shopping on eBay, and I have done a little selling on this website, too. It can be a wonderful experience, as long as you are cautious. There are many rules associated with buying and selling on eBay, so make sure you are familiar with them. When I buy items, I make sure I am purchasing from a user who has a high feedback score and a decent number of transactions. Selling is trickier, though. Items are only protected by eBay if they include tracking, and missing items (e.g. if the Post Office loses them) are not covered. You will be out the money because the buyer will be issued a refund. So, just be careful and you're sure to have a good buying/selling experience.
Have used Ebay on a regular basis. Ive can say ive always used highly reccomended sellers and i have never experinced any problem that wasnt resolved immediatley. Refunds were made, Items dispatched in good time and condition and any returns and exchanges all done according to the book. Fully satisfied and will continue to use.
had been Account hold for past three years. excellent seller and buyer record. Early morning open my account recieved funny message need to contact paypal. contacted to paypal first of all paypal customer service treat the customer like a tissue paper. Spoken to them what happened. They responded suspecious activity happened with my account. Asked from them what type of activity they said we can't tell you. secondly my account is linked to six other account what a funnry reason. I had only one account on ebay. " Everybody who is involved in business Should also consider alternative options of ebay and paypal because one day they might open the account and their account is ceased like me for no reason. I can't understand how a professional degree hold can be a scammer ????????????? How three year old customer suddenly change and became threat????? although he haven't got any negative feedback from buyer during his three year span. ??????????????
I used to use eBay a lot but as the site has become more and more geared towards buyers my usage has tailed off.
Having been messed around by a number of non-paying or mind-changing buyers and then left unable to leave a negative review, I am about ready to give up.
Not as good as it used to be,from personal experience the site is going downhill fast and little is done to protect buyers.I find a lot of time wasters you buy something and never receive it as the seller never put a reserve on their item and are not happy to let it go at the price you won it at, but they tell you they have posted it and then happily refund your money which they have had for a week or so hence no item and a wasted experience which is so regular. Also had issues with receiving items not as described and damaged.
These are personal experiences,make your own mind up.
I have been buying from ebay for sometime now and that has been great i recently decided to start selling and wish i never bothered, items keep getting lost in the post or the buyer has received item but parts of the order are missing when i know for sure everything was present and correct when items were sent out. Ebay policy's are all for the buyer so this give's the buyers a free reign to scam sellers basically saying if you want to buy something and not pay for it all you have to do is say items have not been delivered, put a claim in, get your money back and carry on with life enjoying your free item. For me as a seller their is nothing i can do about it other than take any losses that come my way.
For this reason i think Ebay's policy's stink, fee's are expensive and they are completely out of touch with the sellers and i am sure over time more and more sellers will move to other sites like Ebid which to me is a much better site, fee's are low and you dont get the "i have not received my item mob"
I am leaving this feedback on my friends account as I know e-bay/paypal will read this.
My account was recently limited by paypal for no apparant reason, and after questioning their offensive e-mail my account was reinstated without any explanation.
During the period of limitation a number of buyers came out of the woodwork stating item not received - what a surprise. All but one was resolved as these went by courier, however the remaining one was sent by good old royal mail.
I replied to the buyer within 20 minutes of her raising the dispute and waited and waited for a response as to whether or not she had finally received the item, with no luck. After a live chat, I was informed that the buyer had 8 days to respond to the e-mail which she failed to do. I rang e-bay's cusomer support team who advised me to escalate the issue to the resolution team to have the case closed as 12 days had now passed with no contact despite me chasing.
Guess what, they closed the case in HER favour and refunded her in full. On appeal and after explaining the situation they advised me that they were going to send her a e-mail asking whether or not she had received the item or not. A bit late, who in the right mind is going to admit that they got the item once e-bay had done a full refund, as it could imply the buyer received items/money freuduently. Furthermore, e-bay will not refund the commission as it was outside the 8 days???
Once again, e-bay has sided with the buyer, even though the buyer did not follow their T&C's. What more can a seller do??????????????????
Tom Watchorn found this review useful
I have been for some years buying through Ebay and I must say that -for me, of course- is second to none.
They back up in case of trouble is impressive. Only 3 times I had minor problems and always I've got my money back or a replacement in prefect conditions.
They classification of "Top seller" is like a Holy Book. Normally the sellers did start the refund or replacement as soon as I did complain and their after sales service is impressive.
Always seem to go in buyers favour even if the buyer did not collect item from the post office! How was that MY fault exactly? He paid, I sent, he decided he did not want to collect so item got returned to me and I had to refund IN FULL inc. the postage I had already paid! UNFAIR SYSTEM!!!!!
I love a good buy. And done lots of them on ebay. Advice u to always check ebay for a rare item or any kind of item, before givin' up. They have almost anything for any kind of marked.
Lookin' forward to future buys:)))
And payin' with Paypal gives u security if u'r items should get lost...
My review is not regarding Ebay - but the shop Retromania - DON'T ever buy from them.
I bought a jacket from them with out using Ebay. due to that fact, I has not been able to review them on ebay, however the contact was made through Ebay. The Barbour Jacket i bought, should have been in good condition, but it was not even close to being usefull - the worst shit ever. I tried to write to the shop, but no respond. Hopefully this review will help others before the waste their money on things from that shop.
Dilly Barnes found this review useful
I have always used Amazon who are superb, but my carer said to me try eBay, I said I would for a very cheap items to see what they're like, the items sent was absolute garbage and went straight into the bin, on contacting the Seller (several times) I got no reply, on speaking to eBay about the problem they were not interested and were absolutely useless. I have cancelled my account with eBay, getting one was the worst thing I've ever done, cancelling ones account seems to take forever and I am not sure whether I have or not. Amazon are for customers, ebay is for money, even there so called help line is VERY expensive, Amazons is free.
eBay is a great platform for buying and selling and works brilliantly as a rule...but, should you ever need to contact them for anything the problems start.
eBay seem to believe that the dominant position they have created thanks to those of us buying and selling on their platform allows them to dismiss any notion of good customer service.
I have had the misfortune of contacting eBay on numerous occasions over the 8 years of using it. I would estimate that of the 20 or so times this had happened, only once has the response been viewed positively. So a 5% success rate - impressive for a company that promotes the use of feedback so strongly.
I also feel that the way in which sellers are now forced to take payment through Paypal is nothing more than an abuse of position. As a business I have the ability to accept card payments through a third party merchant services provider run by a well known bank.
However, I am unable to use this on eBay, instead having to use Paypal charging 3.4% on all transactions. This is 2.3% more than I would normally be charged on credit cards and worse still, the fixed fee of 12p on debit cards.
There is a definite opportunity for somebody else to create a rival platform that would be guaranteed success for no other reason than the total dissatisfaction customers have with eBay.
Used ebay as a buyer for 7 years with the confidence that Paypal does give some protection from scammers
Recently had to contact CS five times to convince them that cancelling a purchase from a dodgy seller was their responsibility not mine , eventually got the result needed by quoting the distress their actions caused .
I shop a lot on eBay buying from private sellers mainly and I rarely if issues but on the occasions I have the ebay customer service team have always been very helpful and told me exactly what to do.
I recommend eBay to everyone
Ebay is a great site, There's a huge range of items and great bargains available. The only downside is it's pricey to sell products on the site. There's the listing fee, the final valuation fee and the paypal fee. It's ok for small things like dvds, but if you're selling something for £400 they will take around £50 out of your profits. Ouch! It's fair enough that there's a fee, but it shouldn't be so large.
Dybt frustrerende site - det er endnu ikke lykkes mig at gennemføre en betaling via Ebay gennem Paypal. Begge sider fortæller mig, at fejlen ligger hos den anden uden nogen mulighed for at finde årsagen til dette.
Som resultat deraf kan jeg ikke benytte Ebay. Deres personale via LiveChat er uvidende og ikke gode til engelsk - hvilket kun gør det endnu mere besværligt.
I used to lOve using eBay! It was great for bargains and selling items was easy to do with not much fuss. Lately I have found that the charges are getting stupid for selling! ! ! And everyone on there seems to be using it as a Free Ad type of site! The amount of emails I get from people asking if I could end the auction early, etc etc us getting on my nerves.
They have a good policy if you are buying but not selling. Always come down on side of buyer even if seller has done everything correctly.
In this case its seller beware not buyer beware.
Toni Edwards found this review useful
Don't bother! They have suspended my account after being a loyal seller for over 10 years because a buyer of mine said goods were not as described and now they are chasing me for a £400 refund. The buyer hasn't even returned the goods to me and ebay handed them their money back, now they have a 50" Plasma TV and a £40o refund. AVOID!!
Ebay er som et loppemarked, hvor man kan købe ALT. Jeg er aldrig blevet snydt eller dårligt serviceret og har sparet mange mange penge på at købe fondant og kage produkter her.
Spring ud i det og tjek, hvad varerne kan skaffes for i GBP eller USD det er noget man kan blive afhængig af :-)
i bought tickets for a concert which was for the following year they never turned up . when i phoned ebay first they told me not to worry i`d get my money back then after 12 more lengthy calls and them supposedly looking into it they told me because it was outside the 41 day rule i was not covered and to try paypal and guess what it was outside there 41 day rule as well no surprise there as ebay and paypal are both owned by the same people great support really when you consider it was clearly fraud
Toni Edwards found this review useful
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