Reply from Ecrater
[REPLY]
- Reviews (4)
- Malcolm Evan
- 1 Review
ECrater is a venue just like Ebay........
Please note ecrater is just like ebay, it is not Ecrater's fault if there is a problem with any purchase, it is the fault of the seller and like ebay there are good sellers and bad sellers.
If you pay using PayPal you are fully protected by PayPal against non-delivery or for the item not being as expected
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- Heather Allen
- Bonnyrigg, GB
- 6 Reviews
disappointed
i placed order with ecrater.co.uk on 2nd oct goods were to take 6-10 working days they offer cash on delivery as my pay-pal account doesn't work but nothing has come even when i emailed them i got no response.
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- Brian Weir
- Dymchurch, GB
- 1 Review
Great service from seller
I purchased MS Office 2010 from 365professionals.ecrater.co.uk at 25% of the highstreet price and this was delivered to me digitally very quickly.
I emailed the seller before i made the order and received a reply within a couple of hours with all the information I needed to put my mind at ease.
This site is clearly a free site for people to set up shops with so you can't blame them for people who are dodgy in the same way as you dodgy people on ebay etc.
You just have to use some common sense and due dillagence to protect yourself.
Email the seller with a question before you buy. If they take days or weeks to reply then they obviously have no regard for their customers so avoid.
From the experience I had I will use again with the same precautions as this time.
- Hannah
- Winchester, GB
- 1 Review
AWFUL
Tried to buy a book from http://www.jandtsstore.ecrater.com/.
No product was ever received, neither did I receive and responses after my numerous emails to the seller and eCrater staff were just as unhelpful (same response every time "Please contact the seller"). Product coming from the US so I waited over a month for it to arrive with no word from the seller in reply to any of my messages. By this time it is too late to claw back the payment I made via PayPal and I am now out of pocket and my Dad was without Christmas present so I also had to pay out for another present.
Will never be using this site again - a shame but I would much rather use eBay/Amazon where you will receive support when things go wrong.
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