The first time I used eCrater was to make a purchase. I had my doubts and therefore I paid my purchase with credit card through PayPal for the extra buyer protection and the purchase came through flawlessly. As an old eBayer, I've paid for all my lessons on eBay. Don't use instant transfer or eCheck on PayPal unless your bank provides you with protections up to your ying yang. Someone else also pointed out that you can see when was the last time the seller edited his listing on the bottom. It is very true because even as a part time seller, I tweak with my listings at least once a week either on quantity, description, or price. If someone hasn't touch his listing for 3 months, I'd wonder if he got hit by a bus or what.
Later on, when eBay hiked their fees, I opened an eCrater account and listed everything I got on eBay onto eCrater and Amazon. they sure don't have the traffic volume of eBay, but I am completely satisfy with an extra sale volume of 1/3 of eBay on each of them. And on eCrater, I only have to pay about 2% of my sales in fees + PayPal fee compare to eBay's 10% + PayPal or Amazon's staggering 15%+$0.99 per item(or pay $40/mo for pro account to waive the 99cents)+$1.35 "media product fee". Yes, eCrater can be free, but if you pay that 2%, all your items will show up on Google search which I'll gladly pay.
As a buyer, it's not about eCrater or eBay or Amazon. It's about who the heck you are actually buying your item from. I sell quite a bit of video games and I actually see more bootleg games on eBay (alot of them) and Amazon than on eCrater (probably thanks to the low rating of eCrater those hacks don't bother with it.)
I don't use this same name on eCrater, I am not writing this review to promote my own eCrater store like many other reviewers. I am merely stating all the facts regarding what I know about eCrater.com / UK / AU.
Contrary to other reviews, eCrater is NOT like eBay. At least with eBay you get some kind of protection and there are huge incentives for sellers to give good service. eCrater simply offers ANY seller, good or bad, a means of creating a shopfront. What that seller gets up to appears to be unmonitored and unregulated.
Two examples (100% of my experience with eCrater):
1. Seller offering item from USA. It clearly says FREE postage to UK. Two days after placing the order, I got a demand for a second payment to cover shipping costs. I wrote back, asking the seller to honour the original terms of the sale, i.e. FREE postage, and they promptly cancelled the sale. The site still showed FREE postage.
1. Placed an order with a seller appearing to be in the UK. Site showed 10 items in stock. Heard nothing for two weeks. When I chased it up, I received a message via PayPal (in bad English) to say it was out of stock and they would refund me. The refund in PayPal is marked as 'pending' for another two weeks, so I will have been out of pocket for a month - assuming the refund arrives. The site still says 10 items in stock.
I will AVOID eCrater from now on!
Please note ecrater is just like ebay, it is not Ecrater's fault if there is a problem with any purchase, it is the fault of the seller and like ebay there are good sellers and bad sellers.
If you pay using PayPal you are fully protected by PayPal against non-delivery or for the item not being as expected
BMF found this review useful
I purchased MS Office 2010 from 365professionals.ecrater.co.uk at 25% of the highstreet price and this was delivered to me digitally very quickly.
I emailed the seller before i made the order and received a reply within a couple of hours with all the information I needed to put my mind at ease.
This site is clearly a free site for people to set up shops with so you can't blame them for people who are dodgy in the same way as you dodgy people on ebay etc.
You just have to use some common sense and due dillagence to protect yourself.
Email the seller with a question before you buy. If they take days or weeks to reply then they obviously have no regard for their customers so avoid.
From the experience I had I will use again with the same precautions as this time.
Tried to buy a book from http://www.jandtsstore.ecrater.com/.
No product was ever received, neither did I receive and responses after my numerous emails to the seller and eCrater staff were just as unhelpful (same response every time "Please contact the seller"). Product coming from the US so I waited over a month for it to arrive with no word from the seller in reply to any of my messages. By this time it is too late to claw back the payment I made via PayPal and I am now out of pocket and my Dad was without Christmas present so I also had to pay out for another present.
Will never be using this site again - a shame but I would much rather use eBay/Amazon where you will receive support when things go wrong.
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