I ordered a couple of masterseal IP66 sockets one of which arrived quickly the other was delayed by MK not having any available which I was surprised at but reassured when I called elecnation that it would be in the post within the week which it was. I would definitely use them again as cheaper than several local wholesalers
I will never use elecnation again. Firstly, the lightbulbs that I ordered came completely smashed so I could not use them. I then tried to get in touch with someone but to no avail. Completely poor customer service, and fault products.
Ordered two (BY201F & BY202F) Byron wireless door bell and they arrived soon and they were as described. Easy to add the other to be able to use as one. Interestingly a set of two was costing more. So this wasn't just cheaper but came with extra push bell :)
I ordered the red chandelier and was over the moon both with the light and the service I revived. Great communication, great product, speedy delivery and superb value for money. All in all a great company to shop with, highly recommended.
Place a large order which unfortunately our customers changed their minds about the fittings and we had to send the good back( which was done the day after we received the goods and sent back in perfect condition) it took 5 weeks and numerous call to get our refund
ordered a strip light bulb. received a prompt email detailing the date it would arrive. date came and went. spent the day at home waiting for it...nothing. two days later, the bulb arrived. there was no protective packaging and the delivery man handed me the bulb with the unbroken end up. after signing for it, he left quick smart. I phoned elecnation immediately and they apologised and explained that their supplier was ti nlame and I would have a replacement asap. I received an email to this effect. explaining when I could expect the replacement. obviously the delivery date came and went. still no bulb. I emailed the company this time to explain that yet again I have noy received it. again I received an apology. . . and another delivery date. yet another week later I am still waiting...