electroquip reviews

electroquip reviews

Excellent
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from 0 - 10
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Review by confirmed purchaser

Super smart people, so friendly & nice to do business with!!

This was the 1st time I had done business with this company and I have to say they were the most helpful and nicest people I have ever worked with! I would use them again anytime!
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Review by confirmed purchaser

Quick response and very pleasant.

Simon was very friendly and responded quickly. I sincerely enjoyed our conversation and would highly recommend Electroquip to anyone needing this type of parts. Thank you for such a pleasant shopping experience.
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Review by confirmed purchaser

First class service

Friendly staff, excellent turn around time, pre 10:30am delivery with no costs passed onto myself (the customer)

Great service
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Review by confirmed purchaser

easy web site to use, great hepl from service department

simple and easy to website and the customer support was fast and efficient, and asked me questions that were clear and concise enabling me to give the correct info back to obtain the correct parts
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Review by confirmed purchaser

always helpfull

i have used Electroquip for a long time to supply me with a varied range of parts and they have never let me down.
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Review by confirmed purchaser

Quick, simple and easy to work with

Simply emailed an enquiry for some Festo components, I had the part numbers but could not find them on line, 2 emails later the parts have been paid for and they are on the way. Nice and easy
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Review by confirmed purchaser

Friendly, efficient and fast response

Would recommend Electroquip to any Electrical Contractor for a fast and efficient response. The staffs are really friendly and somehow able to remember the person voice and name the person.
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Review by confirmed purchaser

Great - helpful service and speedy delivery as usual!

Electroquip gave good friendly service, and delivered what we needed very quickly.
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Review by confirmed purchaser

Prompt, friendly, efficient service.

I googled for the part required. I followed up several of the places found. Only electroquip came back quickly and efficiently. I was happy to order right away from them.
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Review by confirmed purchaser

Immediate response....which is what I needed.

Simon came back to me straight away following my request for parts, clarified what I needed and then sent me email confirmation. After I sent him the Order Number he let me know he had received it and also confirmed the delivery date. I wish all suppliers were this responsive and helpful.
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Review by confirmed purchaser

Great

Everytime we need a last minute quote we know where to get it. And with a a good price.
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Review by confirmed purchaser

Friendly staff, efficient service

Friendly, helpfull, positive staff, efficient service & good pricing- only criticism would be slightly long on lead times but I know that cant always be helped!
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Review by confirmed purchaser

Brilliant

Simon was very helpful and I will certainly be coming back in the future!

ABB Contactors ordered on the Monday arrived as promissed on the Tuesday

Very impressive service
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Review by confirmed purchaser

Excellent turnaround - instant quote followed by next day delivery

Ordered spare parts late on the first day (after 5pm); quote received within minutes.
We paid for the parts the second day and they arrived the third day.
Excellent delivery time, although the delivery was not unit late afternoon... not Electroquip's fault though; it was on a UPS van for most of the day!
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Review by confirmed purchaser

Looking for parts-do not waste time-get Electroquip on the line!

Great service from initial contact with Simon through to making the payment to Rebecca.
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Review by confirmed purchaser

one in a million chance to help me, and they did it a day early!

Our customers are our highest priority! and production targets means every thing to us. When we get a machine break down, we have to get it running again as fast as we can.
Obtaining continental machine parts usually means a long lead time. When I ordered a part and was originally told a three week wait, sadly this was unacceptable, but, I was able to talk to the company and arrange special delivery, which brought the three weeks down to three working days, great for us and great for our customer who now gets their order on time.
Payment was not a problem, I was able to pay by credit card over the telephone and invoices were sent by Email as promised well done everyone, thanks
I will be using your services again.
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Review by confirmed purchaser

Enquire, reply, purchase, deliver......sorted. what can we say, does what it says on the tin!

I would use Electroquip any time, they are friendly, prompt, and if they say they will do something, they mean it.
Clear quotes, and best service from one of our best suppliers.

Wish I could give them more business ??
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Review by confirmed purchaser

Anything you need- Use Electroquip!

In a crisis and need that hard to find component in under 24 hours?

Use Electroquip! Positive and jovial service is backed up with an ability to find anything you need and have it delivered before you need it.

Fantastic stuff.
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Review by confirmed purchaser

Very helpful, friendly and efficient

They answered all of my questions and help me get my order sorted quickly :) We will be using them again!!
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Review by confirmed purchaser

Excellent service once I was talking to a person, the web site does not work that well.

I was looking for Turck Sensors the online catalogue does not work just lets you know the site was updated that day, not useful. The automated quotaion service was not replied to. Once I emailed the info@electroquip.co.uk I was dealt with swiftly and efficiently by Simon. I hope the order arrives as well as the personal service and not how the online automated failed to provide.
electroquip.co.uk

Reply from electroquip.co.uk

Thank you for taking the time to write a review - we are currently updating our website a fully automated purchasing service will be available very shortly. That said you did benefit from a less 10% bulk purchase on your Turck Sensors purchase as part of the personal service, flexibility Electroquip can offer over the telephone. Rest assured your order for Turck Sensors will be delivered within seven days as promised. Thank you for your order - look forward to providing you with a five star service next time you require any Factory Automation parts Best Regards!

electroquip.co.uk Details

Customer Sevice...

Whether you’re visiting our showroom or using the website we aim to deliver the highest standards of customer care. Quality and convenience from start to finish.

Technical Support...

Our Friendly first class Support team of Qualified Engineers are always available to assist & advise you, from a replacement component to a complete turn key system.

Widest Range of Products...

One source for all your Factory Automation Products from the worlds leading manufacturers. Ideally placed to combine the benefits of leading brands with our local industry knowledge, flexibility and scope of supply. Something unusual or not on our list please enquire we are only to happy to try & locate your requirements on an ASAP basis.

Fastest Delivery...

A truly responsive sevice - 24/7 We understand the cost of downtime and when you need a rapid response for those emergency situations. We'll be there to help you get back up and running, fast. Next day | Same day - Motor bike delivery for breakdown options. Worldwide > Export - Express delivery services, we have delivery covered to meet or exceed your demands.

A Name You Can Trust...

We've been in business over 28yrs and trading online since 1990

About this company

Electroquip sell Factory Automation to the Automotive, Electronics, Food & Packaging, Power, Process and Petrochemical Industries throughout the World. Electroquip Distributors of Festo, Telemecanique, Weidmuller, Balluff,ABB, Allen Bradley, Burkert, Bussmann, Sick, Lapp Cables, Turck to name but a few and are Stockists of all major Factory Automation components and systems.

Visit electroquip

Contact information

Call us on: 01795 473714
We live here: Glenmore Centre
ME10 3GL Sittingbourne
United Kingdom

Category

electroquip is ranked 25 out of 449 in the category

electroquip is ranked 1 out of 13 in the category Electronic Spare Parts & Component

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