I've used EMS a few times now and have no complaint what so ever. Great selection in stock, delivery is always bang on, and any emails are always answered prompt. Can't fault them, just wish I lived near the shop so I could have a good mooch in there.
Very good company, fantastic value for money, my purchases were dispatched promptly and got to me the next day, and I think what I was most impressed at was queries being answered on a Saturday night. I recommend E M.S. to anyone.
I highly recommend shopping here. I bought the Primus OmniLite Ti Stove Set with 2013 Etapower Pot 1.8 litre (£185.00). The price seemed phenomenal considering the separate items each retail for £190 (stove), and £40 (pot) respectively. I found their customer service to be among the best I've encountered. I emailed them to confirm the expected delivery time, and had a reply no less than 7 minutes later, from a very helpful and friendly chap. It arrived within the next hour, bang on time, which was the day after I'd ordered it; next day delivery at no extra charge, which always makes me happy. As for the item(s) itself, the quality is just what I was expecting from Primus - built like a Swiss watch, made to last a very long time, and designed for use in the most demanding conditions. Exactly what I wanted. I'll be shopping here again, no doubt.
This was the first time I have used this site and I was attracted by their having the best price for the stove I wanted. There was a minor hiccup when I attempted to buy online, which resulted in an immediate helpful email from the company and the problem was resolved. The stove arrived well packed the very next day - how good is that? Delighted and pleased to recommend this firm.
What can I say? I ordered an item online, I received an email within a few hours telling me the item had been dispatched and should arrive the following day, the next day the item arrived......Just a first rate service!!
I wanted to order a pair of ice axes. I contacted EMS two times to ask about delivery. Response was immediate both times(the first after just one hour and the second on a Sunday morning so I could order Monday if I wanted) Delivery time was as promised in just threes days ( international delivery from UPS) Price was good , close to what I had found on one or two more other stores. Overall I would recommend this store and I would buy again in the future.