Reply from Envelopemaster
[REPLY]
- Reviews (5)
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- Marino Guida
- 1 Review
rude, unhelpful, unethical
After ordering for several years I phoned to place a repeat order as the same quantity was no longer showing on the website. Agent said she would honour the original price and took my payment over the phone. Weeks later I found I had been charged quite a bit more when I checked my card statement (they never bothered to send the invoice as requested).
Agent was extremely unhelpful and a manager never bothered to ring back.
Never again will I order from this bunch, they cannot be trusted with your credit card details, as simple as that.
- June
- 1 Review
Rudeness
Sent wrong size envelopes, they had changed size without telling me, took them back,and complained about shoddiness, were very rude,have decided I can get better quality and service elsewhere.....
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- James Peachey Hunt
- Lechlade, GB
- 3 Reviews
Budget envelopes!
From my experience I cant say anything bad!
Good padded envelopes.
Low price. Next day courier delivery.
Will buy from again once they reopen after the fire.
All the best to them!
ebay id : djjimtbr
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- Caroline Sykes
- Kyle Of Lochalsh, GB
- 5 Reviews
Dreadful service, rude, unhelpful
Absolute rubbish. I had been a loyal customer of this company for years. They recently started surcharging for deliveries to my area, but despite ordering over the phone didn't inform me. They then cancelled my order and refunded me without notifying me as I hadn't paid the £25 charge they didn't tell me about. When I complained they decided to refuse to supply me any more. Unbelievable.
- Brendon
- 3 Reviews
Poor Customer service, USELESS Products
Avoid at all costs! Envelopes are totally useless, the bubble inside is thin offering little protection and the sides of the bags continuously tear. We have contact them at least 10 times and had no reply...
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