After ordering for several years I phoned to place a repeat order as the same quantity was no longer showing on the website. Agent said she would honour the original price and took my payment over the phone. Weeks later I found I had been charged quite a bit more when I checked my card statement (they never bothered to send the invoice as requested).
Agent was extremely unhelpful and a manager never bothered to ring back.
Never again will I order from this bunch, they cannot be trusted with your credit card details, as simple as that.
Absolute rubbish. I had been a loyal customer of this company for years. They recently started surcharging for deliveries to my area, but despite ordering over the phone didn't inform me. They then cancelled my order and refunded me without notifying me as I hadn't paid the £25 charge they didn't tell me about. When I complained they decided to refuse to supply me any more. Unbelievable.
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