The sales rep was knowledgeable, clear spoken and very polite.
I bought a massage shower with 6 body jets which requires high pressure and flow rates to work correctly. The sales rep first established that I had enough pressure and flow before trying to sell the item. Well done for not trying to sell me something that may have been a major disappointment if I hadn’t got the pressure and flow rates to make it work.
I ordered it in the morning and it arrived next day.
A quality product at a good price from a good company.
Good solid well made product
I am so pleased that I have finally found a company that I can rely on . From the moment I spoke to the lady on the phone I was feeling reassured that they knew how to conduct business, and throughout the whole process to delivery I was not disappointed. In fact I have never bothered to reply to a survey on service , but for once I thought this company deserved It. My experience in one word , fantastic !.
Very easy to place order. Girl on telephone was knowledgeable and friendly. Delivery ordered very next day. Even got a text from the delivery company with 1 hour time slot - great as you didn't have to stay in all day!
Would definately recommend them!
Excellently communicated service - swift and efficient delivery - fantastic.
Delivery was very quick and the price for the ceiling mounted shower and concealed 2 way valve was the best i found anywhere. The guarantee seems pretty good and lengthy, so hopefully no problems in the future.
I discovered Ergonomic Designs last year and have returned to them again and again ... their staff are really helpful and very knowledgeable and have helped us to achieve the bathroom of our dreams !! Nothing was too much trouble and their service was really efficient .... Sorry to sound too enthusiastic but really am a fan !! Thanks again ..
Ordered a shower system that arrives as ordered and when stated. Thanks
This is the second time we have ordered from ergonomic designs,and I have to say the service is top class , very prompt and kept us very well informed of our exact delivery time which was excellent next day delivery, the products are of very good quality too.if anyone is thinking of ordering from ergonomics then I would strongly recomend them as you will be pleasantly supprised by the great service and most importantly the quality of the products .
The shower we ordered can very quickly and seem to be good quality and value for money. However it is a combination of an exposed and semi concealed thermostatic shower it came in many parts with no instructions. Me and my husband are buddy DIYers we will have to see if we can work it out, if not we have to get back to ergonimic's or niku for technical advice
The shower unit was as described, perfect for our requirements. Ordering was simplicity itself. The unit was securely packaged and delivered during the time period indicated on the dispatch e-mail, Would highly recommend this seller.
Very impressed with the service I received over the telephone to enquire about product and also to order. Thank you!
Product came out the next day, delievered well packaged and the product looks A1 well made, classy looking shower, so pleased I took the gamble as it paid off.
Would definitely recommend and use again without hesitation.
I ordered a replacement shower, at an excellent price, which I needed pretty quickly
from Ergonomic Designs at lunchtime on a Thursday. I received an e mail receipt and delivery tracking details which gave the delivery time of between 13-46 and 14-46 the following day. At 13-43 the shower was delivered to my door. You can't do better than that.
Perfect, competitive price and delivered the following day. Polite and informative too.
Bought nice shower valve from them. Arrived on time, well packaged. Very heavy solid metal, looks great quality. I later needed to buy shower hose and head and rang them. Got immediately through to someone who knows their stuff and made the right suggestions for me. In the meantime I'd lost two parts of the valve - solid chrome bits - which they sent to me free of charge with the new order. Got the order confirmation seconds later. Got the tracking info complete with a 1 hour time slot, the driver's name and mobile. Package arrived when they said it would. All arrive undamaged, good quality and OK price. All fitted and looks great. Compared to the last firm I dealt with (see my other reviews) they are a breath of fresh air. Will be going back to these guys.
Used Ergonomic designs for the first time and after veiwign online, called to make an order - they were extremely helpful and the delivery came the very next day.
I showed the site to my plumber and he will be using them going forward.
Received the product that is of really good quality not like some of the cheap plastic looking showers we looked at!! DPD lost our parcel but it was sorted by Ergonomic Designs very quickly with no issues and they communicated throughout the process. Waiting for the shower to be installed but can't wait to us it!!
Easy quick ordering, fast despatch, excellent items.
I ordered a shower from Ergonoic Designs. It was delivered on the date I specified. It was only installed in July as part of a bathroom refurbishment and I am very pleased with the build quality and performance of the shower. Definitely recommend.
AFTER SEARCHING AND VISITING MANY SHOWER/BATH SITES I FOUND THAT ERGONOMIC DESIGNS WERE THE LEAST EXPENSIVE AND DID NOT ADD EXTRA'S THROUGH DELIVERY CHARGES. VERY HELPFUL STAFF WHEN CONTACTED DIRECT AND VERY EFFICIENT SERVICE FROM PLACING THE ORDER TO DELIVERY.
Still require to install the shower but the up front order placement and delivery was fantastic.
I ordered a shower on a Sunday night with a comment that I was in a rush to get it. Ergonomic Designs dispatched it first thing on Monday morning and it arrived on Tuesday morning.It was well packaged and everything is in perfect condition.
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