ESR Electrical reviews

ESR Electrical reviews

Excellent
9.4
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Review by confirmed purchaser

Very helpful, jargon free advice.

I found Robert to be very helpful and he seemed to understand the problem that I had and offered a sensible and above all, suitable solution.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thank you Neil!
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Review by confirmed purchaser

Fully Competent and Extremely Knowledgable

I was extremely pleased with the service i received from ESR. I received in depth knowledge on the issues i had and the necessary steps to set them right.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thanks Matthew!
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Review by confirmed purchaser

Great after sales service

I purchased a cctv dome camera from ESR a few months ago. After a lot of online research for the model I wanted, I found ESR were the best priced UK based store. The product arrived quickly and I was happy with it.
It recently developed a fault so I called their tech support line. It was a normal number so no costly phone bill. It was answered with a pre-recorded message saying they were very busy and would get back asap. I left my details but wasn't very hopeful about hearing from them. I couldn't have been more wrong. They called back after only 20 minutes and apologised for keeping me waiting. The tech guy was friendly, knowledgeable and helpful. I was very impressed and can honestly say that I have never had a better aftersales service.
I would recommend this company to anyone.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thanks for the great review, John, sorry again things weren't perfect.
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Review by confirmed purchaser

Excellent communication and service

Pleasant trouble free transactin. Well done.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thank you!
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Review by confirmed purchaser

Excellnt service from start to finish.... thanks for sending goods to France

Excellent service at a busy time of year.... good prices and fair postage to France.
Will use again, thanks
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thans Mike! Glad you're happy!
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Review by confirmed purchaser

Excellent service!

And speedy delivery too! Thank you!
esr-electrical.co.uk

Reply from esr-electrical.co.uk

thanks for giving us a review! (especially such a good one!)
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Review by confirmed purchaser

Excellent service,price and items

Really good service fast delivery and a good price top notch
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Very pleased you're satisfied, thanks for your review.
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Review by confirmed purchaser

Experts in their field

We had excellent, very prompt, advice before confidently deciding on our purchase. Once ordered, delivery was next day. Good value for money was a bonus. I will definitely use ESR for our security products from now on.
I would advise that, if you are not sure of your requirements, use the on-line enquiry form to ensure you get the right equipment for your needs.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

That's a great review! Thanks Paul! glad we could help. We are constantly selecting products to add, but only with careful approvals. Anything you need please let us know.
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Review by confirmed purchaser

Great prices, range and service. easy to use website

ordered a dvr at lunchtime and it came the next day, complete with hard drive ready fitted.
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Review by confirmed purchaser

Excellent Service.

Very helpful and knowledgeable. Speedy delivery, I will definitely be using again. Many thanks.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thank you Mark!
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Review by confirmed purchaser

Trustworthy and Knowledgeable

My house alarm was going off at odd times, disturbing me and my neighbours, ESR Electrical came and fixed it. A job well done, we've been undisturbed ever since.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thanks Mandy!
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Review by confirmed purchaser

Great helpful service. Fully recommended.

Friendly helpful service in the layman's language at very reasonable prices. Trust me, I'm a doctor. No not really, but these guys won't try your "patients". Boom boom!
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thanks, that's great!!!
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Review by confirmed purchaser

Trustworthy professional!

Robert did an excellent job for me. He is professional and trustworthy and I would highly recommend his services.
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Review by confirmed purchaser

Great company to deal with. Good communication and competitive pricing.

I ordered a hard drive which was unfortunately lost in the mail system to start with. ESR Electrical offered an immediate refund after trying to help track down the parcel with Royal Mail. As it transpired, although the drive eventually turned up rather later than anticipated, I decided to keep it and contacted ESR to make the payment again. None of this would have happened without good communication and trust. ESR also sent a small gift along with a discount voucher toward future purchase by way of apology for the original problem. It's good to find a company who are genuinely concerned with customer satisfaction.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Thank you for your review, Geoff. Much appreciated.
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Review by confirmed purchaser

Good choices and top notch installation.

Robert offered us a choice of products of different costs and made sure that he matched the right product to our needs.

The fitting was fast and efficient and the unit has worked without a hitch since. Our fitter made sure that the angles of both lights in the unit were angled exactly as we wanted before he left.

Since installation we have had strong winds, the unit is so well installed its stuck firm with no issues. Good level of service and trustworthy company.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

That's all very good news, thank you for saying.
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Review by confirmed purchaser

Very good service with the added benefit of understandable detail for the man in the street.

For someone like myself who would like to have 21st Century technology, literally, at the touch of a button, I have an immense problem. I abhor those pieces of paper that are enclosed with technical products that you need a degree in Mathematics, Physics or Nuclear Fission (slight exaggeration) to understand.
Since dealing with ESR Electrical, I no longer have this problem. The company asks what requirements I need. They come back with the right solutions and then answer my queries promptly and swiftly.
In ESR Electrical, I have found the answer to my prayers and would have no hesitation in recommending them.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

Slight exaggeration indeed, I know nothing about Nuclear Fission. Nuclear Fusion, even less! nicely written review, thanks John.
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Review by confirmed purchaser

Ultra professional, knowledgeable contractor at a very competitive rate

We are impressed with ESR's attention to detail and what clearly appears to be the sourcing of quality parts fit for purpose. It's refreshing to see a company that is interested in quality checking to this level. Just talking to Rob at ESR will clearly instill a level of confidence that one rarely comes across when engaging someone to undertake quality detailed work that as a company you will rely on to operate and function efficiently to protect both the fabric of the building and those working within it..
esr-electrical.co.uk

Reply from esr-electrical.co.uk

WOW!
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Review by confirmed purchaser

prompt, reliable and very knowledgable.

would have no hesitation in using this company in the future, friendly and very thorough.
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Review by confirmed purchaser

Excellent. You can trust ESR to provide a quality solution even when you have a difficult installation.

Rob really knows his stuff and does lots of research on products and installations before he starts a job. His pricing is very reasonable especially in view of the fact that he uses better quality parts and materials than most. He is extremely reliable and conscientious and will provide ongoing support where necessary. I wouldn't hesitate to recommend him to anyone.
esr-electrical.co.uk

Reply from esr-electrical.co.uk

WOW! Thanks!
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Review by confirmed purchaser

He was honest and straight with us

Everything was just as promised and without delay

esr-electrical.co.uk Details

About this company

Visit ESR Electrical

Contact information

Call us on: 01709 242118
We live here: United Kingdom

Category

ESR Electrical is ranked 6 out of 13 in the category

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