Awhile ago I've purchased a service from eunlocked.com which was supposed to be instant. Since I'm a reseller the clients ended up waiting for an half an hour in the shop before they finally got the info.
The worst thing was that I didn't got the info from eunlocked.com but rather from a user on a GSM forum which provided the info for FREE! It was a much quicker response and I wasn't even being charged.
Because eunlocked didn't provided the service that was advertised I've politely asked for a refund. Several days and couple of reminder messages later I've contacted them stating I'm not satisfied with the treatment and warned them that I'll write bad reviews online.
The next day I went to write through the contact section on their site since I never got their email, but the server was down. This was the case for the whole week and then I tried to acces their site from another PC with different IP and BAM! >> access granted.
Now I'll post this negative review on every review web site I can find so I can have my voice heard and fulfill my promise from my warning message. I tend not to criticize but this was a case of bad service and I want to warn everyone that wants to deal with them.
The most most reliable place for phone unlocks I've found so far is ebay but you have to look for professional sellers with good feedback (99.5 and above) who have a lot of sales (~1000 and above).