Ordered last month and delivery was very delayed, usual cut and paste excuse of "warehoue error" used. This time ordered a full 4 weeks + other items and although some of the order arrived on time, some of the order is missing, again get the usual cut and paste excuse. No doubt there will be a cut and paste excuse to reply to this as well . . . it wouldn't be so bad if you actually got a personalised apology. Still it’s a great way to make money, take the order and payment then dispatch some of the goods, not very ethical but great money making
Unfortunately we had a problem at our distribution warehouse, which although very rare, can occur occasionally, so we are sorry this delayed your delivery. Is it possible your emails have gone to your junk folder ? If not please accept our apologies on behalf of our couriers. Customer services have emailed you today to update you with details of the time at which your order will arrive. Thank you for the review and please contact customer services if we can assist you further.