I have been pleasantly surprised at how good the soups and shakes are. The mushroom and choc shake are my least favourite but still alright. I was having trouble going into Ketosis so emailed for advice, but instead of a personal email, I got a generic cut and paste email they must send to everyone. You dont pay for support, so that needs to be recognised in case the diet doesnt proceed for you as expected.
Otherwise ok. Fast delivery, decent products, just feel a bit unsupported. If they could improve support I would give a high rating.
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We are sorry you felt unsupported, we do try and given a personal service with our advice, however sometimes we have to give a 'set' answer as we are not able to monitor our clients medically and therefore do not to wish to make unclear statements. Please contact us if you need further help, we are always happy to assist. Thank you for the review.