Hi I started on the diet and lost 7lbs in the first week, I realised i was running out of food and so ordered 2 boxes of my favourite i.e porriage and nut and raisin bars on the 1/03/13. As promised, I was expecting my food on monday but it came by tuesday. I was so disappointed to note that the products in the box was not mine. i called the person and left a message. She kindly called me and confirmed my product was with her. the only number for exante diet is only from 09-5pm. Nobody has called from exante diet, I don't know what to do.
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We are very sorry to hear that you have experienced this and are already working to resolve it, so please accept our most sincere apologies. Customer care will be emailing you shortly to resolve this for you. We would recommend that if you ever find yourself without meal replacements that you follow some of the ketosis recipes on our website as these will keep you going until your order arrives. Thank you for the review, and again please accept our apologies.