I'm really enjoying all the Exante products and have lost a total of 20 pounds in 6 weeks.
I have two gripes though:
- I was sent totally the wrong products in my second order. It was as if the order had not been checked at all before being dispatched. The invoice within the box was correct, but the products were not. Although this was resolved within a few days, it was very inconvenient and frustrating.
- You do not get any type of information booklet with your first order. I think this is really stingy actually! Information is available to download from the website, but when you're paying £100+ for a 4 week course or products, I would expect some written information about the diet and indeed coming off the diet to be included in the price.
So all in all, the diet works and the products are nice I just think that some improvements could be made to customer service.
To reply as a company, please log in to your business account.