Although the shakes are nice and the soups are too, my experience has been tarnished by the poor customer service. I order the bumper soups and shakes 4 week pack which clearly states that they will include a free shaker. I have emailed several times and seem to be being told that I have to order the shaker separately. Even the email replies are slightly ambiguous, with no mention of how I order a shaker without paying for it. The last email says that they have reviewed my order and confirm that there is no shaker included and I will have to order separately. Does this mean it is their mistake or are they saying they never were going to include the shaker. As I said, very poor customer service.
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