Expertelectrical reviews

Expertelectrical reviews

Good
8.4
from 0 - 10
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Review by confirmed purchaser

Got what I ordered, when I ordered

Fast efficient service, all the parts in stock, I did feel stung by the postage charges on a subsequent small order that would have fitted into a small jiffy bag, the cost of the postage was amost twice the cost of the items, may be a small order charge could be introduced.
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Review by confirmed purchaser

next day delivery does not arrive next day !

I paid the extra money for next day delivery, but it did not arrive. Do not pay for this service as you will be disappointed.
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Review by confirmed purchaser

Good Supplier

Good product, good communications, helpful, fast delivery.
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Review by confirmed purchaser

Great Service!!

Consistent, helpful service from this retailer.
Reasonably priced components.
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Review by confirmed purchaser

Fantastic customer service

Ordered my parts on my I pad. But I mistakenly ordered a wrong part for a selector switch, I phoned them to explain my mistake and they replaced the items with the correct parts postage free as long as I posted the incorrect items back and items arrived with in 24 hrs! This is the best customer service I have ever had. Looking forward to place my next order. Staff are very helpful and couldn't find a better price on my items anywhere else on the web. Many thanks to all the staff
Regards Paul.
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Review by confirmed purchaser

cool

came quick at the right price, can't ask for more than that
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Review by confirmed purchaser

a handy source of electrical components

friendly and helpful staff. competitive pricing and good delivery times.
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Review by confirmed purchaser

Two Thumbs Up !!!

I've only purchased twice but on both occasions with the pressure on to resource parts that my local supplier doesn't stock, it's been a breeze. Ill return when needed without hesitation. Processing of the internet order and acknowledgement: EASY, delivery very fast and well packaged.

Well done
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Review by confirmed purchaser

A few problems that were sorted out

Having ordered something and the wrong item was despatched we were then sent another lot they were also wrong .The third attempt finally got it right .
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Review by confirmed purchaser

QUICK SILVER

Expert delivered the goods on time, well no the carriers were responsible for that operation, Yes they performed very good.

My only comment that Expert have to address is the delivery charges WEBSITE and actual phone different costs. O.K. This delivery costs are another way of increasing revenue. Free delivery should be the norm.
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Review by confirmed purchaser

Good value and good service!!

Good value and good service!! Keep it up!
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Review by confirmed purchaser

Good quick, delivery on the pricey side

Really pleased with EE always had helpful input via email from them, but i would wish they had a cheaper delivery price at times for when i want something small or a few small items that don't need to be with me next etc
Really pleased
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Review by confirmed purchaser

Great website

The ordering process was simple to follow.
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Review by confirmed purchaser

I would have liked a confirmation of the order by email

The experience was good, the items arrived quickly and were packed well.
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Review by confirmed purchaser

First timer

Good to hear from someone who communicates, when parts are out of stock, rather than letting you hang on.
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Review by confirmed purchaser

A professional reliable company with helpfull sfaff.l

I have used Expert Electrical before and as usual the service was very efficient. All of my ordered items arrived undamaged and on time.
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Review by confirmed purchaser

Fantastic technical support!

What a helpful company! My order was only small, but I got the full technical support you would expect from a £10K order. Can't thank Ryan enough - top bloke!
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Review by confirmed purchaser

I will check delivery before thinking about further purchases

Product as described
Delivery disappointing
Ordered expecting to recieve Tuesday and fit Wednesday but turned up to late on Thursday
Had to use more expensive van stock items
And now have had to put received items into van stock
Hopefully I will use them in the future
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Review by confirmed purchaser

OK but it took a little longer than expected

I ordered an RCD late one night during the bank holiday weekend. I was expecting delivery within about 3 working days. The online invoice/receipt was accompanied by a promise of an e-mail acknowledging my order soon. After about 5 days with no acknowledgement or RCD I e-mailed them and got a rapid reply apologizing and explaining that there had been a stock control error but the RCD was now with them and would be with me the next day. IT WAS. It arrived well protected in ample packaging.
It was not 5 Star treatment but I am reasonably happy.

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