ExpressWatches.co.uk reviews

ExpressWatches.co.uk reviews

Excellent
9.7
from 0 - 10
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Review by confirmed purchaser

Excellent.

Ordered on a Sunday afternoon, dispatched Monday and arrived Tuesday. An easily navigatable website which with a £20 discount was the cheapest.

The watch appears exactly as it was featured, if not better.

Would definitely recommend.
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Review by confirmed purchaser

Efficiency

Ordered Fri afternoon.

Delivered Mon morning

Very Efficient.
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Review by confirmed purchaser

brilliant timely service

Order watch online and receive email back saying watch was currently out of stock but would be sent directly it came back into stock. Less than 24 hours later received email saying watch had been despatched, received next day. Great service.
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Review by confirmed purchaser

Excellent service excellent price

Excellent service, excellent price, with no cost next day delivery. If only every online purchase was this good.
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Review by confirmed purchaser

classy

a smart looking watch that is light to wear and practical to use
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Review by confirmed purchaser

Fantastic, First Class Customer Service

I wanted to buy a specific Divers watch which was out of stock. After numerous emails and very quick responses from Christopher the Managing Director, he was able to source the watch, price match and despatch very quickly. I subsequently decided to return the watch and Christopher even apologised for any confusion on his home page in regard to refunds. I received a full refund for the watch and return post.

This is a very trustworthy and fantastic shop to deal with. The customer service was simply amazing and is what you look for, hope for and expect as a customer when placing an order. Express Watches simply provided a service that could not be faulted.

Although I returned a watch for refund, I would not hesitate to purchase again from Express Watches.

Well done Christopher for your excellant customer service and shopping experience.
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Review by confirmed purchaser

Very prompt and professional service.

Very competitively priced watch arrived within 24 hours in pristine condition and as promised. Would recommend this company to others.
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Review by confirmed purchaser

Excellent service and a very competitive price.

The watch I purchased was to replace one exactly the same which had given me over 11 years excellent service but had just stopped working. Although I could have had a new movement fitted, the bracelet and glass were worn and scratched, therefore it made more sense to replace it, I ordered the new watch in the evening, it was despatched the next day and received within 24 hours - perfectly adjusted to fit my wrist. The service could not have been better.
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Review by confirmed purchaser

Wow, that was quick. And a good price too!

Got a surprise phone call from an old Dive Buddy. net result, going diving in a week's time. On checking my kit, realise that my trusty old dive watch has, like myself, reached retirement age.
Find want I want on the web, order it via the big A. They deliver as promised, but the goods are not as described, and to be fair to them, they refund by return.
Left with two days to get a replacement. Order a Seiko Kinetic Divers watch via Express Watches at a price that beats everyone else. Arrives Next day as promised. Great watch, great price, great service. Many thanks.
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Review by confirmed purchaser

Very helpful with prompt excellent service.

I placed an order online late in the evening and was horrified to discover that the PayPal address that had been picked up was incorrect. I called express watches first thing the next day and Christopher was extremely helpful. He changed the address, sending an email to confirm. The watch arrived the next day. My son is over the moon with it and to top it all, I saved £122.00 on the current store prices.
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Review by confirmed purchaser

I suggest all other watch vendors give up now!

I emailed a question on Sunday night expecting a response on Monday but I received a reply within minutes! These guys never sleep!
Customer service 10/10
Price 10/10
Delivery 10/10 super fast
Packaging 10/10
Quality of product 10/10
Overall experience 10/10
Come on express watches, give the other vendors a chance :)
I see a future where the government will intervene because providing an online service this good could cause a monopoly!
Seriously though, thank you for setting a new standard for online retailers.
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Review by confirmed purchaser

Exactly the watch I wanted delivered before lunch the next day

Good range of watches and very competitively priced. Excellent in all wys
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Review by confirmed purchaser

excellent prompt servioce..thank you

Service was excelent. Great present for my wife. Thank you.
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Review by confirmed purchaser

Competitive pricing & exemplary service

I'd already idenitified the watch that I wanted to buy for my wife. Comparison across various websites showed expresswatches.co.uk to be the cheapest. The order process on the website was simple and straightforward. I ordered on Sunday morning, the item was despatched on Moday by secure delivery & delivered on the Tuesday in perfect condition. Also, with a loyalty voucher for £25 off my next order.
So, not only cheapest but very eficient & keen to pick up my future business. I can't see what else you can ask for as a customer. I would have no hesitation in recommending them to others.
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Review by confirmed purchaser

First class, friendly & efficient service!

Can't recommend Express Watches enough. Needed to speak to someone over the phone regarding a watch I was looking to purchase.
I received a friendly, speedy and efficient service from Christopher at Express.

Will definately use in the future and would have no hesitation recommending to others.

Thanks!
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Review by confirmed purchaser

Very happy with service

Yes. I would recommend this company.
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Review by confirmed purchaser

Nothing to complain about

Competitive price (better than any others I found online), still had stock of end of line item and swift delivery. They threw in a few extra links just in case as the intended wrist could not be measured (surprise present).

Would certainly go back.
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Review by confirmed purchaser

Fantastic Service

Arrived when stated, packaged well. Excellent watch, fantastic service. Would highly recommend
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Review by confirmed purchaser

Superlative service.

Having never used this company before I was incredibly impressed with the service I received. From the prompt acknowledgement e-mail and subsequent notifications regarding despatch and delivery date information, right through to the packaging and the fact that the watch had already been set up, bracelet adjusted also and was ready to go. I wouldn't hesitate in recommending this company to anyone (in fact I already have), a pleasure to do business with, many thanks again.
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Review by confirmed purchaser

excellent service , excellent price on watch , cannot fault

Ordered Wednesday pm, watch arrived next morning, I cannot fault service ,loads of contact
from company, to keep me fully informed about delivery etc,
No hesitation in recommending Express Watches.

ExpressWatches.co.uk Details:

Express Watches is a UK Seiko Authorised Dealer

Express Watches is an authorised Seiko Internet site. We can assure you safe and pleasant shopping experience here at our website as if you were at our retail premises in Woodbridge, Suffolk.

2 Year Manufacturer's Warranty on all watches

All Seiko Watches bought here qualify for a full two years Seiko warranty from date of purchase. Express Watches is the online trading arm of Ashleigh Jewellers of Woodbridge, Suffolk which has been trading for over twenty years (beware of internet sites who do not have a 'bricks and mortar' shop). Fully insured delivery via Royal Mail Special Delivery is also free on all items, which is one of the first watch sites to do so in the UK. We also use fully secure online credit card processing - Express Watches uses Sage Pay & PayPal as the secure e-payments gateways. We never collect your credit card information or any other sensitive information.

30 Day Refund Policy

If you experience any problems with your purchase or are unhappy with your item in any way, we are more than happy to offer you a full refund. Please note that our refund policy is only available for 31 days after the date of purchase and is subject to terms and conditions.

Free Watch Bracelet Adjustment

We recognise that you will want to begin wearing your new watch as soon as you receive it. We want to make sure your watch personally fits you and will offer free watch bracelet adjustment on any watch bought from us. If you supply us with your wrist measurements, we can take any unnecessary links out and send this to you.

About Express Watches

Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.

Visit ExpressWatches.co.uk

Contact information

Call us on: 01394 380035
We live here: 1a Hamblin Walk
IP12 1DE Woodbridge
United Kingdom

Category

ExpressWatches.co.uk is ranked 7 out of 48 in the category

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