Fair Deal Music Online reviews

Fair Deal Music Online reviews

Excellent
9.3
from 0 - 10
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Honest and caring service, highly recommended.

I received a call from the shop because the bass guitar I ordered had some slight, and I really mean tiny, damage. (They didn't have any more in stock they could send.) I said it was fine because I'm not all that precious about that kind of stuff, but they sent it with a case, spare strings, a lead and a strap just to make up for the inconvenience. They were honest and really cared that I got the best possible service.
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Overall good service but needs more communication

The product I ordered was out of stock and I was not notified of it, however, the issue was cleared immediately after I called in to check. When the stock was back in, I was swiftly sent my product and the product arrived as described.
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Great value for money.

Fast delivery, excellent price . Would recommend .
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Great service

Good price, quick delivery, great service.
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Royal Mail Killer!

My purchase was delivered next day, free of charge, but due to an overzealous, bad tempered, and in-too-much-of-a-rush postal operative, it was "returned-to-sender",
which took the best part of a week. FDM then re-posted it to me immediately, once more overnight and free of charge. No big deal, on the face of it, but in today's business climate, nothing short of a miracle. Thanks a lot FDM.
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Good quality pricing, but poor delivery service and the customer service wasn't much better

I ordered two monitor speakers that were listed as in stock on the website, meaning they should've taken somewhere up to 5 working days to arrive, however it took 5 weeks! I had to ring the customer service around 3 times, where I found out the product still had to be ordered in to fair deal before it could be dispatched. When the product was eventually delivered its was missing the free gift it was advertised with, I had to ring up again to find out that this product was also temporarily out of stock and that it would arrive shortly, however it would have been nice if they could let me know this before hand as the free gift was needed in the set up of my purchase. The only positive I have is that it was good value for money, but I've been discouraged from buying from them again.
Fair Deal Music Limited

Reply from Fair Deal Music Limited

Hello,

Thank you for the review. Unfortunately the manufacturer kept on putting back the delivery date which resulted in this massive delay. I hope you are enjoying your speakers now.

Best wishes,

Fair Deal Music
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First Class

Fair Deal always come up to the mark. We would normally go into the physical shop but short of time & so we bought this item on line. Best price & much prefer to buy from an individual shop than eBay.
Fast service & well packed too.
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Fast efficient service, received order in 2 days!

Excellent service, fast and efficient, I got just what I ordered in 2 days!
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Excellent service

I Placed the order late on friday and the item arrived early on wednesday so i was very pleased with the service i received. Postage was very reasonable and the item arrived intact with no problems. As for the item I bought, i will be writing a separate review about it but in a nut shell, I am amazed with the item for the the price. I would definitely buy from fair deal music again. Thank you :-)
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They went the extra mile for me.

They re-ordered an out-of-stock item for me and refunded the VAT (Channel Island customer). I was charged for postage (Channel Islands) but the rate was competitive.
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Great deal and quick service

Bought a Yamaha Guitalele and have to say the service was flawless - the instrument arrived exactly when expected and was in perfect condition.
I'm a very happy bunny playing my new toy
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Fair deal at a fair price, look no further.

Very easy to order on the Fair Deal website and even easier to navigate and find the power supply I was looking for, I struggled elsewhere.
The unit arrived 2 days later as promised and I'm very happy with both the service and the price. Thank you very much, Mike Tee
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Great product at a great price. Very good communication and fast delivery. What more could I ask for?

I bought the Fender CD-60 as a first guitar for my daughter. I'm really happy with the guitar at such a reasonable price and it plays better than my old Tanglewood Semi-acoustic.
There was a problem with the delivery address. I had included the building name on the form and it showed on my sipping confirmation, but for some reason did not make it to Fair Deal. They rang me on the morning of delivery but I was unable to take the call so missed that day's delivery slot when I called back in the afternoon. This was no fault of Fair Deal and they delivered the guitar the very next day.
I'm very pleased with the purchase and would definitely buy from Fair Deal again.
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They came up with the goods!

Needed a set of guitar strings in a hurry. Ordered them lunchtime in the hope that they might be with me the following day. Thanks to their quick turnaround the strings turned up the following morning. I was impressed. Thanks
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Superb service

Bought an electro-acoustic guitar from FDM for my daughter. Had an issue with buzzing/vibration (a common problem with this type of guitar apparently) and was given advice on how to address. Although this seemed to resolve the issue, my daughter wasn't completely happy.

The store agreed, without issue, for return of the guitar and to arrange a courier. After discussing options, they have offered to exchange for another model at a significantly discounted price.

This is how all stores should operate. Thank you - a full 5 stars.
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Good price Good product

Very pleased with the keyboard.It was £100 cheaper than any one else.No complaints
with any thing.
Steve
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Very good and Very quick

I would order from these people again, as I received my items very quick, and I like the instruments I have bought from them. I would highly recommend them.
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TASCAM US-366 A good all round interface with several useful effects on board.

My previous US144. MK1 died after many years of good service because of this i was steered toward Tascam again. I was pleasantly surprised when the interface arrived just a couple of days after placing the order. Everything needed was in the box. She is just about half the size of my previous sound interface and quarter the weight yet sits nicely on my amp all controls are easy and smooth to handle .A control panel with all effects and input settings clearly displayed sits on the windows taskbar to use whenever you need it. 48v power on both mike inputs and guitar input on lh channel . Fair Deal is right for their price and service . See you next time Fiona Cheers! Best regards John
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Great keyboard, great customer service

We received a Casio keyboard in time for Christmas. The price was competitive. Unfortunately it didn't have the cord to plug in to the electrics but we had enough batteries for Christmas day. After a quick phone call, Fair Deal Music dispatched the appropriate cord and it arrived the next day. I would use them again.
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The items I ordered were received in good time and of good quality.

This was a very straightforward transaction. The company were very efficient in supplying me with the goods I ordered and delivered them in good time. They also kept me well informed throughout the purchase and delivery stages.

Fair Deal Music Limited Details

About this company

Fair Deal music offers the Best Price on a Wide Range of Musical Instruments, Professional Audio Equipment, and Music Accessories. We offer FREE delivery to UK Mainland and Excellent customer service both in the online shop and in the Birmingham Store.

Visit Fair Deal Music Online

Contact information

Call us on: 0121 554 5288
We live here: 79-83 Smallbrook Queensway
B5 4HX Birmingham
United Kingdom

Category

Fair Deal Music Online is ranked 23 out of 37 in the category

Fair Deal Music Online is ranked 14 out of 66 in the category Software

Fair Deal Music Online is ranked 34 out of 65 in the category Sound

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