Fashion Interiors reviews

Fashion Interiors reviews

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Speedy and secure delivery

Delighted that the paper I was looking for was available at a more pleasing price! The ease of ordering and worry free delivery was first class. Certainly will use Fashion Interiors again.... My dining room has the wow factor!!
Thankyou
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Did not deliver what I had ordered

I ordered a swish curtain as their web site showed exactly what I wanted.. the goods arrived promptly but it was not what I had ordered.. They responded promptly to my e-mail and would arrange for the correct items to be sent. Nothing arrived so I asked if I could modify the item sent. I was advised I could and they would send the parts immediately to convert. Still nothing has turned after nearly a week.
I can not understand why it is so difficult to supply the correct parts in the first place, after all they are standard products.
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Prompt Order & Refund

Ordered wallpaper. Arrived promptly but was not quite what we wanted. Refund process was equally prompt and efficient. Rather than pay the £20 critisised by the previous reviewer I took the return package myself to the local PO. The purchase did not work out this time but I'd certainly shop at Fashion Interiors again.
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Amazing customer service!

Had a quality issue with my beautiful Harlequin paper. Contacted customer service who were very polite and good to deal with, they contacted Harlequin who without question replaced the paper.
Would definitely buy from fashion-interiors again and would definitely buy Harlequin products again. Brilliant service all round.
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Great value and great service!

Cheapest price on the internet for this Harlequin fabric. Good communication and quick delivery. Would definitely recommend and use this site again!
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Good curtain rail but difficult to install with screws provided

The actual rail itself is great and is easy to use with all the bay window attachments. The product was delivered promptly and in good condition. However, the screws provided for installation were of poor quality and the ends broke off a number of times making the installation process very difficult
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Beautiful curtain poles

I am delighted with my new curtain poles, the quality is excellent and delivery was very speedy. They were well packed and the fitting instructions were simple to understand.
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From plain to beautiful walls

I had been looking for this wallpaper by harlequin for weeks i found it on your website cheaper than others even amazon. From ordering, payment to deliver was very easy . Came when it said and got several updates via email to give status of delivery and tracking. I will definately use this company again and recommend to family and friends
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Shockingly OVERPRICED returns

I have to say I am astounded that your returns policy sees a charge of £20 when the item alone only cost me £24. I have never shopped on a website where the return charge is so high and quite frankly I think it is disgusting.

Regardless of whether this cost is to cover a courier to come and collect it or not, I cannot believe this is a reasonable charge to expect a customer to pay to return something they don't need.

Disguising.
Fashion Interiors

Reply from Fashion Interiors

Hello Kate,

I can understand your frustration with the return charge. However it is entirely optional - all returns can be made by yourself going to the post office rather than have us arrange a collection of the goods.

We sell a wide variety of products, and we are offer our customers the very keenest of prices but accept that some products are cheaper to return than others. For some customers, £20 is cheap after they get an independent quote for the delivery.

If you wish to discuss your order further please don't hesitate to contact us where we'll be more than happy to help resolve your issues or concerns.
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First Class

Goods exactly as described, delivery exactly as promised and great value. Will definitely use again.
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Good Company to deal with

Item received as ordered, correctly packaged and delivered next day as stated. brilliant.
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value for money

We ordered a curtain pole from fashion interiors as it was one of the cheapest on the web with good measuring and fitting instructions
It arrived in good time and was just what we wanted, easy to fit and looked good in place
There was one slight problem I think a design fault in that it was difficult to fit all the supports so that they tightened up on their base 2 out of 3 were tight but the other a little loose but makes no real difference in use
All in all we have had a good experience with the company and would recommend them
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Excellent customer service. Delivery First class

I would definitely recommend Fashion Interiers to other customers. Their customer service has been outstanding from the minute I placed the order to the arrival of my goods. They have kept me updated throughout with the status of my order via email. I also received a text message to let me know the time of delivery Which unlike other companies I have used in the past turned up at the time promised. The Delivery driver was very pleasant and helpful. The quality of the blinds is excellent and great value for money. I will definitley be recommending Fashion Interiors to my family and friends thanks for a great service.
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Very efficient and speedy delivery

Found a particular wallpaper in a shop which I really liked but was quite pricey so searched online and found the same paper for less on this website. I'm always unsure about using sites for the first time, especially when I have to give my credit details but I have to say that the service was excellent. It was very easy and quick to order what we wanted and the delivery was free, even better! The parcel came within 3-4 days and inbetween this time, I had several emails updating me on my parcel tracking. I would recommend using this site as they seem very competitive on price.
Mrs Wilson, Hertfordshire
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I've still not received my order

I've still not received my order and on the courier's (Despatch Bay’s) website, it says my address is inadequate. Have emailed Fashion Interiors to ask what is going on.
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Top quality curtain pole.

I purchased a brushed brass curtain pole with concealed fixings. The product was of excellent quality and looks very classy in position. The only adverse comment I would make, which did annoy me, was that being 250cm long I wanted a central a central bracket. The concealed brackets are only sold in pairs at £18.00 per pair which meant I was spending £9.00 on something I didn't need. The small print advised me to use a central bracket for this length pole and the type of curtains I was using. Naughty. Wouldn't stop me using the product again.
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Delivery late to that advertised

I ordered from Fasion Interiors because the website led me to believe that the item was in stock and that next day delivery (working day) would occur meaning I would get the item quickly - which was what I required. The price was more expensive than other sites, who I had used before. A week later, I got my delivery. NOT NEXT DAY. I won't use this company again, I'll use the other people who are cheaper, and don't do next day. When I tried to call Fashiondirect, I was waiting (number 1 in the queue the voice said) for 30 minutes. So I couldn't even speak to anyone, as my time is precious too, and 30 minutes says to me that the operator had gone to lunch and left me queuing. Apart from that, product was fine.
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Don't look no further ...

... OMG. These blinds are sooooo easy to put up. The picture instructions are simple enough to follow. There is no need to trawl the web to compare - you will not find them cheaper anywhere else - not that I could find anyway. Perfect. Just one thing - did not receive any communication to say they were being delivered, glad I was in and will definitely recommend and be ordering again.
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Very good service and exceptionally fast delivery

Ordered one day and got it the next. Also the cheapest price i found for the same rail.
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eye catching chrome curtain pole, freinds & family all commented how good it looks

Really pleased with the quality & appearance of our new curtain pole, fast delivery & competitive price

Fashion Interiors Details

About this company

Visit Fashion Interiors

Contact information

Call us on: 024 7601 1299
We live here: 40 Hexworthy Avenue
CV3 6LT Coventry
United Kingdom

Category

Fashion Interiors is ranked 93 out of 119 in the category

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