Fastlec reviews

Fastlec reviews

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Review by confirmed purchaser

5 stars - they solve my problem

I called for advice and the answer was professional + fast + in budget + perfect.
I bought the product same day through internet before 1:00 pm as they advise. Next day in the morning I had the product in my hands.
Excellent packing, perfect protection, excellent price (much cheaper than any other I checked.
With Compliments.
Very Happy customer
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Review by confirmed purchaser

Parts in stock & fast delivery

This my first order with fastlec , they had the parts in stock, and delivery was fast, unlike others I've used in the past.
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Review by confirmed purchaser

Great value, fast delivery - easy!

I ordered a replacement bathroom extractor from fastlec and found their prices the cheapest on the web. Ordering was easy and straightforward, and I was emailed at various stages of the purchase to know exactly where it was.
Received text messages from their courier on the day, with an hour slot for delivery - really convenient.
Would definitely use them again.
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Review by confirmed purchaser

Great service

Great service, No problems would recommend.
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Review by confirmed purchaser

Great prices; great service, fast delivery!

I ordered a Redring Powerstream instant water heater. Fastlec was the cheapest provider on the net. With free delivery, an email and text to tell me a window of an hour in which the item would be delivered and delivery within 3 days, this was one of the most comfortable purchases I have made online in the past 2 years. Well done Fastlec. Keep it up!
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Review by confirmed purchaser

very fast delivery and cheap price versus other outlets on line

However up arriving home the courier delivering the package has left it in the bushes to my front garden and left a note saying this is what he / she had done. Not good.
Fastlec

Reply from Fastlec

Dear Mr. Wenlock,

Thank you for leaving a review regarding your recent purchase from us.

Regarding the courier delivery: I can only apologise for the fact that your order was not left in a designated safe place.

I have spoken to DPD about your order being left outside without your authorisation and they are contacting the Delivery Depot who will definitely speak to their driver as it is against their guidelines to do this.

DPD are recognised as one of the safest and most reliable carriers nationally and they take matters such as this very seriously. As an organisation, everyone strives to maintain their high ranking and it is the odd isolated incident such as this that spoils everyone's hard work in an instant.

They have asked me to add their apologies to ours for your less than perfect shopping experience and hope it will not deter you from using Fastlec in the future.

Regards
Vicky Wiltshire
Administrator
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Review by confirmed purchaser

A great company to do business with

The price was the best on the web, the packaging and delivery just as promised, and I'm delighted with the whole experience. Haven't had time to fix and test the shower yet, but expect that any problem will be dealt with as efficiently as their sales.
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Review by confirmed purchaser

Very fast delivery, product as described

Very fast delivery, product as described
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Review by confirmed purchaser

Good to deal with

Easy to deal with and delivered as advertised
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Review by confirmed purchaser

Excellent service and a very reasonable price for the products ordered, will be a return customer.

The items were to replace a defective component, the ones supplied are a much better component than the original. The manual override and LED indicator makes fault finding much easier and saves a great deal time.
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Review by confirmed purchaser

Excellent bang on service

Good products, excellent price arrived next day - no complaints would recommend
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Review by confirmed purchaser

quick delivery, good price

looking to replace an existing water heater with an identical one; found fastlec from price comparisons - as cheap or cheaper than anyone else and very easy-to-use website. Goods delivered next morning, completely satisfied.
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Review by confirmed purchaser

great after sales service!!

order a new digital shower which was fully sealed.
when i opened it a part was missing, this was a 3pm rang fastlec and the issue was sorted the part arrived the very next day at 10am
great product and great service guys.
i always say you only find out how good a company is when you havean issue which needs resolving. 10 out 0f 10
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Review by confirmed purchaser

Fastlec fast delivery

Ordered two vent axia fans on thursday delivered the very next day,excellent tracking service, would highly recommend.
Thank You very much
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Review by confirmed purchaser

Order process ok but technical advice on products very poor

I was putting together an order for an inline bathroom fan installation which included the Xpelair XIM100+T Two Speed Inline Mixed Flow Timer Fan. I had read reports that this fan unit did not comply with the usual UK wiring configuration and asked the question through the technical help desk. The reply was that any electrician could wire this fan through the light switch. The advice was totally wrong and had not been researched as this fan does not use the switched feed from the light at all. In fact it required a passive switch to connect two terminals within the fan independently. I needed to purchase a two pole switch and use the spare contacts to operate the fan. I am not at all impressed even though the whole order process and delivey was very efficient.
Fastlec

Reply from Fastlec

Hi Steve,

So sorry for the confusion, we were under the impression that this fan did have a switched live, but we should have double checked with Xpelair technical at the time as you say. We now understand that Xpelair have changed the design of these fans due to the issue stated, but at the time you purchased the fan they were still moving the older models through their stocks. We refresh our stocks on a bi-weekly basis for that particular fan as it is quite popular. We will be checking every fan of that type as they arrive from Xpelair to make sure we only supply the new version from now on.

I believe Ben has spoken with you about this earlier today. Please let us know if there is anything else we can do on any future enquiries/orders that you may have.

Best Regards
Robin Laverick
Director
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Review by confirmed purchaser

Excellent value and service

Easy to use site, items clearly described, prices very competitive. Good communication, fast despatch and courier gave a specified one hour slot for delivery. Well packed. Would use again. Recommended.
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Review by confirmed purchaser

delivered so quick there was smoke coming from the packaging

I bought some led bulbs to evaluate and possibly recommend to my customers. They turned up the next day. Quickest delivery ever.
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Review by confirmed purchaser

Competitive prices and prompt delivery

Wide selection of products with ample information on the website to make the correct selections. Real time stock information, so you have an idea of when things will arrive. Have ordered twice now and both times the delivery has been faster than advertised. Overall very happy and will definitely be using again.
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Review by confirmed purchaser

Good service and reasonable prices

Very impressed with this company, ordered then delivered the next day. Got what I ordered, got a text from delivery company telling me what time it would be there. Perfect. No hassle would most definitely use again
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Review by confirmed purchaser

Always great prices and Always on time.

Bought from Fastlec in the past and recently and I am always very happy with the prices and speedy delivery.

Fastlec Details

About this company

Visit Fastlec

Contact information

Call us on: 01903 255424
We live here: ADR Sussex Ltd, Units M3-M4 Riverside Industrial Estate, Bridge Rd,
BN17 5DF Littlehampton
United Kingdom

Category

Fastlec is ranked 1 out of 87 in the category

Fastlec is ranked 7 out of 108 in the category Electrical goods

Fastlec is ranked 1 out of 39 in the category Heating

Fastlec is ranked 1 out of 58 in the category Lights

Why use Fastlec?

Free delivery on orders over £50! No-quibble returns!

Best Price & Service: Not only do Fastlec offer some of the best prices around on electrical and lighting products, we also get them to you quickly and in one piece. No Risk Purchases: If you change your mind or have a problem with any item then we swap or refund with the minimum of fuss. Friendly Advice: If you're not sure, then contact us by email or phone for helpful advice.

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