I have not used Fastlec before, but lighted upon them when looking for a replacement extractor fan for a difficult position. The site gave all the information required and the Ariett T chosen arrived within 36 hrs of order. It is a robust replacement for the Silavent previously installed which - so far - I could strongly recommend.
I was very happy with the service and the product. Delivery is very fast. When I phoned about ducting the fan with flexible ducting the person was very helpful and gave me part numbers. Only very small quibble with the website was that it did not make it clear that you need to order the module separately for the Icon fan.
One of the few places I could find the specific product I was after. But even though a premium was paid for courier delivery it was several days before dispatch which was disappointing. Email notifications were not useful; I got the 'item dispatched' email the same day the product arrived.
First order from Fastlec, excellent service, ordered 2 led lights at best price on the web, arrived within 3 days by DPD couriers, well packaged and correct lights. Would recommend to anyone. I will use them again as they supply a wide range of products.
Bought a replacement extractor fan.
Ordered Monday night and received package Wednesday.
Kept fully up to date with order and delivery via text.
Happy to recommend Fastlec for future purchases.
Good products and prices. Only let down was the delivery, which was a day late despite indicated delivery date.
Ordered a replacement electric shower, like for like. Received a call the next day to say my choice was unavailable and suggesting an alternative, an updated version with similar fittings. I did not have to pay the difference in price. The shower was dispatched and received the next day. Excellent service, I would definitely buy again from this company.
ordered a load of heaters, they arrived quickly and without damage. when I had a minor issue Ben was quick to respond and set me right. all in all faultless, will definitely use them again
Good value and efficient service. What more can you ask for?
As said in the title, the way that the customer is informed prior to delivery is very useful.
Same as above
ordered on line and was sent and received the next day. one item was incorrect and after a quick phone call the correct item was sent out and again received the next day at no cost to me, excellent service.
My wife had just been discharged from hospital and needed to be able to let people in without getting out of her bed or chair so I needed an entryphone. Fastlec offered the best price AND carriage free, it was £20 cheaper than one Ebay trader!
I ordered in on Friday and was installing it on Saturday. With service and value like that I'll be back.
Fastlec provides a fast and efficient service providing a range of 'fire safety devices' [amongst other electrical goods] for the home.
I bought some smoke and heat detector alarms recently . Robust manufacture and elegant design.
Delivery is in dedicated one-hour slots.
Hopefully after-sale service would be as good.
Can't believe how quickly my order arrived! Unfortunately the fan I ordered didn't fit existing space so returned it under their "no quibble" policy. Had refund within a week. Ordered another fan about 1pm - it arrived by about 10.30am the next day. Fantastic.
Purchased an extractor fan from Fastlec and it arrived the next day nicely packaged and in perfect condition. I found that it was too large for my bathroom and returned it the very next day. Received a full refund within 1 week of the item being delivered back to Fastlec. Their no quibbles policy definitely works! Will definitely use them again and will recommend to friends.
brilliant company will use again
The world of extractor fans began to take over my life when the bathroom fan decided to die a death. Having tried to purchase one locally through all the obvious specialists and outlets and coming up with a big fat zero. I turned to the internet I initially phoned and confirmed the existing product which was now null and void was informed of the new model and that it was in stock and described the setting to confirm all was right. I logged on to the idiot proof web site pressed free delivery and was informed that it would be delivered next day to my amazement. The delivery company keep you informed at every stage wow - I'm encouraged to do more 'boy' jobs. - now for the new gravel path !!!!!
I have ordered from you before and the service is brilliant.
The tap that we ordered is excellent and the service and delivery must have been performed by magic.
Swift delivery and interesting to be able to track the journey as if it was being carried by Brinks Matt.
The tap is precisely what we hoped to see and is exactly what we wanted.
Great service and customer care........so now you had better start working on the cost of water!
I wished to purchace an Icon 60 ceiling fan. Tried all the usual outlets in my area. Very expensive, will have to order, will take a week etc. Until "FASTLEC" was found. Had never used them before, thought I'd give them a try. Ordered the fan at approx 11am, Monday, the cost, at least 25% cheaper than any other, free delivery, tracking of package, informed of 1 hour delivery window, item arrived 5pm Tuesday as arranged. I cannot compliment the company and staff enough. Well recomended. 5 star.
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Best Price & Service: Not only do Fastlec offer some of the best prices around on electrical and lighting products, we also get them to you quickly and in one piece. No Risk Purchases: If you change your mind or have a problem with any item then we swap or refund with the minimum of fuss. Friendly Advice: If you're not sure, then contact us by email or phone for helpful advice.