Service was good and the local courier was very good.
The local customer service staff were very poor.
Making a claim for a lost or damaged parcel is a nightmare, after six months I still hadn't received a refund and I think I had to threaten them with further action before they finally refunded the money. From what I have read this certainly wasn't uncommon.
You loose all of your books of stamps if the franchise closes as I found out to the cost of about £500.
Doesn't seem to be any main office contact details for Fastway Couriers UK anywhere, not even an email address.
It looks like from their website that there are only two franchises left!? There were about 30 a year ago. If that is right, it says it all.