Reply from Fields Data Recovery UK
[REPLY]
- Reviews (67)
- Cambria
- 2 Reviews
Data back - sleeping again!
Professional service
Simple to use
They got most of the data on my non-functioning external hard drive back and certainly all the important stuff.
Pretty swift response and good on communication with customer
A bit expensive but the alternative does not bear thinking about.
Would definitely use again.
- Daren Nicholas
- 1 Review
FANTASTIC
I had two years worth of course work an a flash drive that failed. I contacted Field Data Recovery and they were more than helpful. They explaned each process step by step and the breakdown cost of each of their services. They kept me informed at every moment. and they managed to salvage 90% of the "lost" data.
Overall I found that they were professional and i wouldn't hesitate to recommend them to my friends and family.
Thank You
- Katie Knight
- 1 Review
Highly Skilled at recoveries, Good Price but Little to no warranty and Media Discs not suitable for service resellers.
Our company has no doubt that Fields Data is one of the best companies for recovering data from Media such as HDDs, SDDs and Memory Sticks, we can rely on them to safely recover the data and provide us with free Filelist of the data to provide to our clients. The pricing for recoveries is affordable compared to it's competitors and they offer a free investigation of your device. Unfortunately, the company reduced it's warranty period which in our case, leaves most of clients "stuffed" if there is an issue with the recovered data they have provided. For example, our clients usually do not pick up their data or check their data from our store until after the warranty period has ended, which in the past, has left our company out of pocket by hundreds (plus a very unhappy customer). Also the company recently brought in new media discs that have "fields data" printed on the discs and casing, although these look professional, our company certainly cannot provide these to our customer and thus we have to spend around an hour copying the data to unbranded discs. All in All though, the company has rarely let us down when it comes down to the actual recoveries and 9/10 times they will have successfully recovered the data with little to non corruption.
- Graeme Taylor
- 1 Review
Quick, excellent service!
Throughout, Fields Data Recovery dealt with us professionally, quickly and with excellent service. I would heartily recommend them.
- Gary Jones - seo530
- 1 Review
An outstanding professional recovery service.
Fields are a breath of fresh air in a market filled with shysters and false promises. My drive came back from another provider "Dead beyond all hope" and a bill of 125GBP for "Inspection."
Sent to Fields, who recovered 100% of required data and even some I didn't need (just in case) at a very good price. Some in the market are charging 5 times as much.)
They even uploaded a 150GB zip file with the recovered data on for me to my servers, at NO extra cost, so I wouldn't have to deal with the logistics of receiving CDs while outside the UK.
Companies who go the extra mile get my vote every time. Fields went the extra mile and then another 2000 miles to get me my data.
Top job, very highly recommended.
- Richard Myers
- 1 Review
Very pleased with fast and efficient service
I found the staff helpfull, directions to and use of the online data checking simple and quick. When the customer finally decided to have the data recovered, we had the data on an external hdd and in our possession within three days which seems fast and efficient to me. The only problems which took the rating from 5 to 4 stars were that on receipt of the ext. hdd the hdd was found to be loose in the enclosure . The customer found that the ext. hdd was not detected by his laptop forcing me to replace the enclosure for one of ours. Neither fault is major and definitely would not stop me using your services again but does ruin a perfect score.
- Anthony Scott
- 1 Review
Better Than The Best
Top Service Provider - Immediate Response - Service Fantastic - I Cannot Rate This Provider High Enough As The Support Has Been There From Start To Finish - With Any Concerns Immediately Addressed - Would Certainly Recommend & Use Again
- John Kaye
- 1 Review
Excellent service, providing exactly what was asked for, if a little expensive.
My hard drive was damaged and contained a number of photographs and other sentimental content, as well as some development work and music. I dropped this in with Fields Data Recovery and promptly received a quotation for work to recover the data, plus the all important explanation of what was necessary to recover the data. The quote was a little higher than I had expected, though ultimately worthwhile as all of the data was recovered during the process, rather promptly as well I might add.
- John Cowan
- 1 Review
a BIG thanks
I am just relieved to get back some irreplaceable photo's and information, and Adam kept in regular contact with updates and advice.
Thanks
- Ricardo Marins
- 1 Review
All Data recovered as expected. I'm please with that!
Fields Data Recovery managed to get all my Data back. I'm very pleased with that, it's not the first time I loosed Data due a Hard Drive failure. The only issue it can be an expensive experience. I wish these time of service could be more affordable for most of us. Recommended. Best wishes.
- Steve Edwards
- 1 Review
Does what it says on the tin!
Fields have recovered data from a number of our customer's drives and where the drives have been recoverable the sevice has been quick and efficient.
- Chris
- 1 Review
Great service! Quick to do the work.
Fields Data Recovery managed recovery all our data. It took 2 goes but they did everything they did to retrieve all the data. One the whole it was a very good services. Highly recommend using them!
- Tony Hoare
- 1 Review
GREAT SERVICES 5*****
Great services, sent HD away, and recovered faulty HD, and received all files back on DVD's, they even uploaded the files to a FTP site, which I required urgently for me to download.
- Mike
- 1 Review
Data Fields Recovery UK saved family photos and videos that would have otherwise have been lost forever
I lost the use of a computer hard drive that contained thousands of family and friend photographs, and more than one-hundred hours of family videos. It also contained important documents that had no back-up, or hard copies. I used to work in IT, so I know quite a lot about how to recover data from a corrupt drive. But I failed. So I sent the drive to Fields Data Recovery UK to see if they could recover my family and friend memories. Their response was quick and efficient, and I was given constant updates about their progress by email and by phone. To say I was I was very impressed with the way they dealt with my job, and their professionalism, is an understatement. They gave me various choices about how to receive back the data they recovered (I chose another hard drive), and I was given more than adequate time to review the results of any data recovery they had made. But the main thing is that, owing to them, I now have all my old memories back. I can't thank them enough.
- Simon Hargreaves
- 1 Review
First Class Service
I have used Fields Data on serveral occaions over the years in order to recover critical data for various clients. When it gets to the point where only a data recovery specialists can help you know that data is important to the company or individual.
Fields have done exactly what they say they can in the timeframe given. Excellent service and they have never failed to recover the data regardless of the media or state of the media.
- Mark Collinge
- 1 Review
Data recovery ahead of the field
I have used Fields data recovery several times to recover data from damaged hard disks that will not even spin up.
Each time the data has been fully recovered and in super-fast time.
Not as cheap as backing-up, but great value if you haven't!
- Nigel Corby
- 1 Review
Fields Data Recovery provide a friendly and easy to use service.
I've used Fields Data Recovery a couple of times. They were easy to do business with and provided a quick turnaround. I'd recommend giving them a try for any 'lost' data incidents.
- Jim Tinneny
- 1 Review
Succeeded where all others failed
I took the flash memory card from my Canon EOS 400D into a local shop in 2009 and they succeeded in damaging it so that nothing could be recovered. Stupidly, I hadn't backed it up. I tried several programmes and two firms both of whom couldn't recover anything. Last year I decided to try Fields Data Recovery but without much hope since I had been told that the internal damage would probably make any recovery impossible. In less than a week I received a call from Fields Data Recovery to say that they had recovered 95% of the images. As far as I know they were able to open up the flash memory card and access the chip, something I had been told couldn't be done. After payment over the phone there and then, I received a dvd with the images a few days later, including some which I had deleted!! The few they hadn't recovered were of no consequence. In fact I would guess that they recovered more than 95%.
These photos were of a holiday my wife and I had in Crete and were irreplaceable. I couldn't praise Fields Data Recovery highly enough. As far as I am concerned, they did the impossible and what they charged was well worth it to get those images back. I would recommend them without any reservation whatsoever. They did a fantastic job.
- Steven Rodgers
- 1 Review
Good service / good experience
Having been referred to Fields by a computer company in Cwmbran I posted my hard drive by recorded delivery and received prompt confirmation of its arrival. From there on it was plain sailing. I received regular updates and any request from me for information were dealt with speedily. All my lost files seem to have been recovered - too soon to know for sure as there are so many.
Generally very pleased but the £475 bill did hurt a bit!
- Ross Parry
- 1 Review
Totally professional and reliable data recovery experts!
I have used Fields Data Recovery on many occasions and can strongly recommend them! One of the great benefits they offer is the free quotation service giving you (or your clients) an upfront cost first. Also they give an estimation of the amount and quality of the data. This enables you to decide if the data is worth the amount in cost terms.
Also you speak to real people (based in the UK) who listen and can follow your concerns, not a script on a screen!
I have only ever had one cause to complain, that was over a genuine invoicing mistake and it was dealt with quickly and with professionalism.
They have a sense of urgency, which I like very much!!
- Reece Webb
- 1 Review
Great service and great customer service - Very happy :)
Great service and great customer service - Very happy :)
- Richard Wilson
- 1 Review
Would recommend them all day long!!
We have been using Fields data recovery for a long time now
and we would not use anyone else.
Fast easy to talk to and there customer services are amazing.
Any help you need if its another disks for your data or anything they quick to send them out.
Keep up the good work guys :)
- Brendan McCrory
- 1 Review
Excellent, professional Service with information/feedback at each stage
The process was simple and fully explained. After reviewing the problem with my disc by telephone, it was easy to send the disc across by courier. The disc was inspected within 48 hrs as agreed and I was given the cost of recovery upfront. I received my cds in a couple of days. There was an issue with some of the data on one of the cds but they recovered that information for me quickly and emailed it as it was small enough to do so. Along the process, all the staff I spoke to were professional and helpful and always communicated back to me the same day.
- Adam Pritchard
- 1 Review
1st class service
I have used Fields data several time and had nothing but outstanding service from them all the way through the process. I would highly recommend them to anyone.
- Sara
- 1 Review
Couldn't have got my photos back without them
I contacted Fields Data Recovery after I accidentally knocked down my hard disk which contained nearly 8 years worth of photos and various documents. I knew it was practically impossible to get them all back but I'm glad they managed to recover more than half. The service was good and they explained every step clearly.
The only not so good thing was that communication was a little slow at times and I had to chase for updates a couple of times..People like me who need to recover lost data are particularly apprehensive about it and should be kept in the loop a bit more! Having said that I appreciate this may not always be possible.
- Snowy Brooks
- 1 Review
Expensive experience but worth it to me.
My external hardrive recently packed up on me. I looked on line and found Fields Data Recovery UK. I made enquiries by phone and was very impressed when someone took the time to explain and go through the procedure of data recovery(as my knowledge was very limited) and also what happens if the data is recovered. Once I had sent them my hardrive I was kept well informed of what was going on and was encouraged to call if I had any more questions. Most of the data I needed to recover was projects in Final Cut. The data was recovered and sent to me on a loaned hardrive which Final Cut could not read so they were more than helpful to try it on DVD(with no more expense) and that worked perfect. It was an expensive experience but worth it to me as I recovered projects I had spent many hours on. I was happy with the service I got from Fields Data Recovery and would recommend them to others.
- Ceri Davies
- 1 Review
They just do exactly what you hope they'll do - lifesavers!
A speedy, friendly, reliable and professional service. Their data recovery service gave us much more than we could have ever hoped for. You get what you pay for and in this case that's an excellent service with fantastic results.
- Ian Hampton
- 1 Review
Very good communication and briliant service.
Very good communication and briliant service. Complete recovery of data and saving a very worrying time!
- Paul Thornton
- 1 Review
Excellent speedy service
FDR provided a service that compared with other providers was second to none. Other companies requested an upfront payment with no guarantee of data recovery. FDR provided a free recovery assessment that gave me the confidence to proceed with their service. Their communication was swift and clear and the whole process was effortless. I now have the recovered data and especially photo's that would have been heart breaking to lose.
- Dave Mills
- 1 Review
Life Saver
One of my users had the hard disk in his Laptop fail, his last backup was six months ago so the data on the laptop was irreplaceable, I got nothing out of the drive other that a few clicking sounds, I called Fields Data Recovery, the explained what they do, gave me a quote and had the faulty drive collected and returned all the data on disc. Needless to say the user was over the moon as was i with the service.
- Mike Howles
- 1 Review
Recovered some valuable data for us!!
We had a couple of machines stolen and they had been factory reset ready for the perps to sell on. Little did they know we could track them so we got the machines and the perps!!
Fields Data recovered critical data from the laptops SSD so that business could resume.
I would definately recommend them as they did the work quickly and competently. If we should be in a similar position again, they would be my first call.
- David karmel
- 1 Review
Good Recovery Service from DATA-FIELDS
They provided a fast service after couriering DATA Drive to Hammersmith on one occasion and then onward to Wales !
But on another the Diagnosis DID take some time before we received in notepad form the list of files they said were retrievable - However these were NOT readable on this occasion once transferred to an external USB device and it did prove difficult to talk to the same technician on each phone call chasing up progress...
- Alan Caines
- 1 Review
Fast and efficient
Once they had the dodgy drive we had an estimate and prognosis very quickly. Very thorough job. Expensive, but our customer's data is more important than the cost.
- Richard Coull
- 1 Review
Was very happy with the service from start to finish.
Had read some bad reviews about fields, so was a little nervous about going ahead with the service, but I really couldnt fault it at all.
Very fast service, very professional, and got back around 95-99% of all my data. Even uploaded it to FTP so I didnt have to wait on DVDs coming in the post.
Would most definately recommend and wouldnt hesitate to use them again if needed.
- Andy Smith
- 1 Review
Reliable and efficient data recovery
I've used Fields data recovery several times over the last few years and they have always delivered a fast an efficient service with a fixed upfront price.
I would definitely recommend using them.
Andy Smith
askiT Services Ltd
- Jonathan Whan
- 1 Review
Very good just a little bit slower than expected this time round.
Level of service is always great and everyone are always polite. This time round we had trouble with the loan hard drive where it would not recognize. We had to send this back before our data could be put back onto the hard drive. Would have been good for another hard drive all ready to send to us whilst we send the one that did not work back.
Not a massive issue as previously everything is very quick and efficient. We have used Fields Data a few times and would definitely go back and use them again.
- TOO Technology Manager
- 1 Review
Recovered the data, quickly and cost effectively
Excellent service, disks back with 72 hours.
Recommend, but hopefully won't be using anytime soon.
- Alan Roberts
- 1 Review
- Teresa Pajak
- 1 Review
Reliable
As I couldn't do without the information on my external hard drive. I was desperate to get the information recovered. Although I was not happy about the cost of the recovery I knew I had no other choice, however in saying this the service was amazing. Staff were completely honest from the beginning and all information that I wanted was recovered quickly. Hopefully I will never have to use them again but if I did I wouldn't go anywhere else.
- Sarah Longden
- 1 Review
Saved my life!!
Hi, I had cause to use Fields Data Recovery when the hard drive died in my Admin pc and we discovered that the back up service we had been using, and paying for, had not worked. I work in a school and there is a huge amount of sensitive pupil information and finance information that is used and needed on a daily basis, a local school who had the same problem had taken nearly 6 months to input all their data again and so I was very worried about the situation. An IT engineer from Arvato, working for the East Riding of Yorkshire Council, put me in touch with Fields, who were fantastic from the start. They understood my panic and were very helpful and understanding. Within a week of receiving my hard drive they retrieved the data and returned it to me on a disk to be uploaded. Having had some sleepless nights, it was great to see the data restored and I cannot recommend Fields highly enough, they were very professional, friendly, efficient and I cannot thank them enough for the service given.
