My 300 Gbyte hard disk, containing a backup of hundreds of hours of stock footage from underwater filming got itself in a twist, nasty clicking sounds from the drive head and no access to the data.
The drive was sent off to Fields Recovery, all data bar one file was recovered, put on to a new drive and back to me within a week, below the initial estimate supplied. Very straight forward service, none of the usual cloaks and daggers around costs and time scales.
I'd hate to put myself in a situation where I had to give them repeat custom, although if the worst were to happen again I'd give them a shout without hesitation.
To reply as a company, please log in to your business account.