Over charged!!! Spoke to an adviser who told me the cost would be no more than £400 - worse case scenario - and that was IF there were mechanical issues with my hard drive. Once they showed me all the files 'could' be recovered, they whacked me with a £600 bill, to which i declined. Tried speaking to the agent on several occasions, via EMAIL and phone - but no reply to the emails; nor were my calls returned.
In addition, i sent an external backup hard drive. They didnt return this with my faulty hard drive - which meant i had to make several unpleasant phone calls and wait a further 6 Days - when asked about the delay in returning the drive - i was told by a chap - Logstics had screwed up!!!
Once my faulty drive was returned, i happen to find a recovery software which i used to recover all my files!! So much for mechanical problems with the hard drive.
AVOID FIELDS DATA RECOVERY!!!
To reply as a company, please log in to your business account.