Phoned them up and a very friendly chap wrote down my order and very politely asked for card details. As I needed the sprays urgently for a theatrical production he said he'd try and get them to the courier ASAP who was about to leave. Anyway, they arrived 2days later in time for the performance..........South Wales to the North West Highlands of Scotland....... excellent service....and from the chap on the other end of the phone. A helpful person, not pushy not wanting me to buy this product or that, but pleasant and sociable who sounded as though he enjoyed working there.
Very happy with this spray on fire protector, use it for my scenic props, gives me peace of mind that my props wont catch fire. very easy to apply. delivered next day, can't get any better than that.
Spoke to customer services as Easter week so wondering if delivery would still be next day and they were quick to answer and helpful. They gave me an accurate estimate for delivery and it duly arrived the day after I ordered in the time slot they gave. I highly recommend them and a pleasure to do business with.
Excellent, Received right on target, Product just as described
I have just finished applying the spray to 4 curtains. The amount in the bottle/what it stated on the website should of covered the amount of curtain fabric I had and it did. It was easy to apply and comes with a certificate. These curtains are for a school where all fabrics have to be fire retardant, this is a much cheaper way of having fire retardant fabric than purchasing fabric that has been pre-treated. Thank you
Very good item. Fast service.
Excellent service and product no problems with this organisation.
the order arrived the next day, but unfortunately some of the fluid was leaking,so i phoned up, and they dispatched a replacement with no hassle,which arrived the following morning.Thats what you call service.!!
I googled the product I needed, phoned to ask how to order, emailed the order and then received the goods the next day - all completed within 24 hours. Incredible service; obviously a company who want to sell things.
They supplied what I wanted in a quick and efficient way first time I used them. I needed to check some items for compliance for the fire risk assessment and they were quick and concise in answering
I needed to use fireproofing on an elaborate costume for a musical production. I phoned at 8.30 am expecting an answering machine. However I dealt with a very knowlegeable man who ansered all my questions simply and clearly. His experience was very apparent. At the end of a detailed conversation I placed an order. The package arrived promply next day and ensured that we went into the performance assured that the costume was entirely safe. I was genuinely impressed and would happily use the company again.
Yes, 5 litres of fireproofing liquid arrived in good condition as promised the very next day after it was ordered.
I shall be spraying it onto two large stage curtains very soon but once it's dried I don't propose to test how effective it is.
I'll just put my trust in all the test reports I've read.
This is so easy to use I would advise purchasing this product with confidence
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