Having previously used totaljobs, I was hesitant to switch to another recruiter but the sales man hounded me for weeks, promised me the earth and eventually wore me down so I agreed to a 28 day posting of a previously successful ad used with others. Within a few days, I had an email from my "account manager" letting me know that she would be in touch to see how it was going. That was the last contact. I knew within the first week that this was going wrong because we'd only had one application (compared to usually around 30 in first week) so I contacted my "account manager" to ask what they could do to improve this, the answer was "I cant really suggest anything else that we could do to boost applications", but she said she'd speak to her manager and come back to me...she never did. By the end of the listing, we'd had a handful of applicants and no follow up whatsoever from Fish. They had taken my money and then forgotten about me, job done as far as they were concerned.
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