I was a little skeptical the first time I booked via FloridaCarHire.com, but soon all my misgivings were cleared away with awsome service. My e-mails were replied with near "chat-like" speed, and received my reservation vouchers within 2 days of online booking. Simply an awsome service... they more than exceeded my expectations!
The customer service representative was extremely helpful and explained everything fully. He was very reassuring and helpful on issues we had experienced previously with a different car hire company. It is a shame a lot of other companies do not offer the same customer service these days.
I've used many different rental car companies in the past and I've also carried out a comparison of the most prominent companies on their own sites. FloridaCarHire.com has offered me the best deal and with the rental company that I usually use. Well done!
I HAVE GIVEN A 4 STAR RATING BASED ON THE BOOKING ONLY AS I HAVE YET TO ACTUALLY HIRE THE VEHICLE IN JULY 2014
QUICK AND EASY TO BOOK ON LINE, VERY COMPETITIVE RATES AND A GOOD COVER OF INSURANCES AND EXTRAS, AND PROVIDED THAT THE PICK UP OF THE VEHICLE IS STRAIGHT FORWARD AND EASY, I WILL THEN REVISE MY REVIEW,
Used many times always good price alway what you want and expect. Instance covered and nothing more to pay out
Wouldn't book with anyone else
Was getting tired of wading through all the various websites for other car hire companies and getting mystified with the variation in prices and service ; when I called FHC.
Got a really quick, simple explanation of the situation re: insurance, got a better deal then anywhere else and got the confirmation within minutes ! Seeing the reviews and high rating on the TrustPilot site was the final reassurance that I needed. Great service so far. The rest is (really) in the hands of the hire car company.
I trawled through all the websites looking for hire car rates and found a bewildering range of prices, options, extra-options, quotes that magically increased when you neared the booking stage. A nightmare.
Called FlordaCarHire.com on a whim and found the whole process to be really easy, really helpful advice as to what you do / do not need (a hire company, actually *saving* me money ? Unheard of !) and what options are available.
The fact that they have such a great score on TrustPilot was the final confirmation I needed. The rest is really in the hands of the car hire provider - but these guys have been excellent so far. Highly recommended.
Booking process very straight foward and easy when you are a previous client.
I was about to book with Sixth, with full insuranc,e when I tried Florida Car Hire, and I saved over £100 pounds. The only snag was that I had to pay in advance, which I did not realise at the time of booking, but it was worth it for the saving.
Quoted rates invariably better than going direct to hire companies and by taking the Gold Option all the mystery re correct insurance terms etc. removed. The full fuel tank is an extra bonus.
We have not travelled yet so I am unable to comment an car. But service so far very helpful.
As frequent travelers to Florida, we have used Florida Car Hire since 2008. The service we receive from them, has always been 1st class and prices are always one of the best. Hence we no longer bother looking elsewhere.
I have used Floridacarhire.com several times and have always been satisfied with their quick responses to any questions and have never had any problems with the booking when picking up the car.
Did the online stuff looking at lots of different sites, this site was really easy to use with clear pricing. Then called to speak to someone just to make sure I had done everything correctly, the assistance was really good and very helpful and put my mind at ease. I was also given very clear and sound advice about car pick up on arrival. Many thanks.
The McColm family.
We travel to Florida at least once every year and have always found that FloridaCarHire offer very good value for money and with the Gold Service cover there is never anything to pay at the airport except optional breakdown cover. We have recommended them to several other families and they have always been pleased with the service
The site was recommended to me by a relative & I found the web site very helpful, but had an even better experience when talking on the phone to a company representative who gave me a better price than any other car hire company which I had looked at.
very efficient at the airport.
Nice clean tidy car
Only negative is the fuel issue which is to be taken up with Alamo separately.
I received good advice and tips when booking which I had not had when booking car hire for Forida in the past from other companies. The person I spoke to was very nice and I would not hesitate to contact again when requiring a hire car. Very happy with service so far - hopefully all will go smoothly at the other end when I pick up the car.
I didn't know I had made a mistake with my credit card information when booking on the Internet until I had a call from Florida cars. He was very helpful, we corrected the mistake and everything was fine. With such good customer service I would certainly use them again.
Have used other car hire firms in the past, but would use FloridaCarHire.com in future. Good service, you get what you think you're going to get (not always true, sadly), and has good links with Alamo, which is a trustworthy car hire firm. Would recommend without hesitation.
so im going to florida on my hols was looking to book a car so i went on line and came across this site floridacarhire.com went on and got a quick quote and left my number half hour later got a call the guy was very helpfull and gave me a price i could'nt say no to cheap as chips.. ;-)
Robert they guy who booked everything was really helpful. I left and answer machine message as lines were busy, he called back within the hour to say his computer was having issues and would call back within two hours. As I was going out, I asked if he could call me back at 6pm and he did ... on the dot. Really polite, cheerful and helpful, explained everything clearly, gave me the best rate (which we had already seen on the internet) therefore no hidden charges and all confirmations came through straight away. We would definitely use this service again
Have used Floridacarhire for many years for all our car rentals in Florida. They are competively priced and we like the option of extra drivers and a tank of fuel included in the gold option which means we know exactly what we'll pay. Many other car hire sites do this locally, so you can't compare prices on line. The service we've had from FCH's suppliers in Florida has always been very helpful. Will be making another booking very soon. Never had a problem in many years of using them.
Just booked my car hire for Florida with Rob from floridacarhire.com, and the whole process couldn't have been easier. I liked the extra advice given as to the antics of the hire companies trying to sell extras at exorbitant prices to get commission. Have hired from different company before and was never advised of this, so 10 out of 10 for customer service.
Recommended by a friend many years ago. First place I check and repeatedly used.
Can't fault there helpfulness, they contacted me, after "I" made a mistake to ensure I was sorted out, happy with my deal and cleared an admin charge.
Will continue to be a customer and would recommend for sure.
I would recommend booking your car hire through Florida Car Hire.com, the easy to use website lets you book within minutes, gives you easy to understand terms and conditions of your rental agreement and the choice of cover to suit you.
Best of all is the competitive rental rates they offer you as FCH are the cheapest car rental company I have pleasure booking with, that's why I have been using them for the last few years. They have excellent customer service so if you have a query they will give you an answer over the phone or if you email your query you will have an answer within 48hrs.
The representative was very informative and offered excellent advice so much so I called the next day to confirm the booking once the representative undercut a competitor's quote. All in all a very pleasant experience.
We have used floridacarhire.com for about the last 5 years when visiting Florida and they are simply the best and we would highly recommend them. Easy to use their online booking is simple, offers a good range of vehicles and great prices. We always pick the fully inclusive option which means we never have any extras to pay and get a full tank of fuel included. They even helped us to adjust our booking to save us more money.
total attention to detail complete review added to thorough briefing and competitive
I've used this company a number of times and found them excellent value for money. They include extra drivers and a tank of fuel plus most of the other USA car rental needs. I certainly recommend Florida Car Hire.
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