Hi, I checked quite a few websites for carhire in the USA and got numerous varying prices quoted. Floridacarhire.com were not the cheapest, nor dearest, so I rang them to see if they could do price match. I spoke to Rob who was most helpful on the telephone. In fact, by the time we had finished, I'm sure we were related. Anyway, he could not do a full price match but came very close to it - so I went with them. I have been with them many times over the past 12 years and I have never had a problem. Excellent service.
If you have not book with Florida car hire I reccommend you do. I have hired from them a good few times and I must say they are the best I have come across.
Once booked there is no hassle getting your car hire voucher, and once you arrive in Florida the Dollar/Alamo staff are very friendly, they do not try to hassle you with extra insurance or upgrades, as what you pay for is what you get. Take the Gold option with a full tank of petrol.
EXCELLENT SERVICE PROVIDED BY ROBERT (SALES) WHO RANG BACK PROMPTLY AS THE SALES LINE WAS BUSY, AND DEALT WITH MY ENQUIRIES IN A PROFESSIONAL, POLITE AND EXPEDIENT MANNER. I WILL ENSURE TO INSTRUCT MY FAMILY AND FRIENDS TO USE THIS WEBSITE AGAIN.
I have used Florida Car Hire UK previously and found everthing went very smoothly, with no hitches. They responded to my initial enquiries promptly and in detail and their customer service style was both friendly and efficient. I was left feeling confident that our booking would go through smoothly. Their price is very competitive and it is handy that you can not only use the internet but can contact them by phone very easily in the UK. Rob, who I dealt with, couldn't be more helpfull. Excellent service.
I trust that this time the service and experience will be just as satisfactory
and am therefore looking forward to it.
Checked a few companies for car rental in Florida and found this company very competitive with detailed information and several 'options' included. Had one query that required a phone call and had a pleasant and informative conversation with the operative. All documentation arrived promptly.
Will update this review when I've experienced the Florida end.
Up date: All went smoothly. Used the service on two further occasions while in Florida. Fast response of conformation and voucher and no problems at the car rental company. Definitely use FloridaCarHire.com again.
I visit Florida every year and I only use FloridaCarHire. They always work out cheaperst and their Gold insurance cover is a bargain (especially for additional drivers).
I have booked a car today with FloridaCarHire. Before booking I had some queries regarding insurance so e-mailed them asking for clarification. They called me back and dealt with all my queries with no "if's, but's, why's or wherefor's", just straighforward facts. Most impressed so booked the car and have also recommended my son to try them as he is going to Florida later in the year.
I shopped around all the websites looking for a good deal and just when i thought I had it my sister-in-law mentioned FloridaCarHire.com. Well I couldn't believe the difference in cost! I managed to save over £200 on the best deal i found. Also it was great to be able to call them and speak to them about the rental in detail. Very helpful hire company.
My booking was dealt with by Rob Melhuish who telephoned me back on a Sunday, when their office is normally closed to enable me to complete the booking prior to me leaving the next day on holiday. I found him to be very professional, very helpful and he gave sound advice on all aspects of my booking and the collection of the car.
I would definitely recommend and use Florida Car Hire again.
Thank you very much Rob
An extremely professional company with an easy to use website. I actually wanted a vehicle that wasn't a standard option on their website and yet I emailed them asking for what I required and the same day they emailed back, gave me a quote and I was able to book exactly what I needed. Overall excellent customer service and if my pick up of the car in Florida goes as smoothly as it was to book it I am a very happy customer indeed.
On a separate note a friend of mine used this company to book a car for a drive across part of the US and again got exactly what he wanted and at a very reasonable price hence my choice to use them.
Recommended by a friend, competitively priced, easy to book and prompt response to any queries. Car hire in March so unable to comment further apart from the initial website enquiries. It would be more user friendly if the travel dates remained in the search boxes especially if you look at many different options. Can be quite time consuming but once you have chosen your car option it was very straightforward.
As an owner of a villa in Orlando I always recommend Florida CarHire.com for vehicle rentals to our rental guests.
Great prices but feel that the website could be better, e.g. storing previous details without always having to re-key. Also, I emailed a couple of questions and have yet to receive a reply!
I had a few queries when booking online but a very helpful guy answered all my questions when I contacted direct and was very knowledgable about car hire in Florida. The booking was easy to do on the phone and would use the company again and recommend to friends.
After looking to book a car for 2014 to Florida I was pleasantly surprised with the price offered for the large SUV vehicle we wanted,,, but thinking the price was to good to be true on the website I contacted Darren at floridacarhire.com who ran through an instant quote with me and confirmed the price was right. So that's us happy..... Overall the contact I have had with floridacarhire.com has been superb and have been left to feel in capable hands if any problems occur......here's looking forward to Florida 2014 with the car we wanted at a great price...
Easy to use website, although I would prefer my date details to remain when I change and compare between car classes. Very easy to book on line, everything explained and transparent, excellent prices, even cheaper then booking direct with Alamo, confirmation sent through quickly and car hire voucher sent next day. Faultless !!!
Booked online after finding out about the company on Google. Best price for the cheapest car. The booking process is so simple and payment process easy .
Haven't had to phone up about anything and have had no worries so far
My booking involved a vehicle for 3 months. It could not be booked online. They arranged a time to ring me at my convenience. It was explained I would require 2 bookings, which they did. They checked which would be the best rate to accommodate 2 drivers and also a location close to where I was staying when I needed to change the car. This avoided me having to travel back to the airport to change.
Overall excellent service.
I have used FloridaCarHire.com for a few years now....always found them fine and some of the best prices - esp. like the fact that all insurance is included - helpful when driving in Florida!!!!!!! On one occasion I had to phone and got through to a helpful gentleman that knew his business very well, showing genuine gratitude for using his company. It was a personal touch to an otherwise impersonal booking process......recommended.
I have some time before I pick up the hire car, but the service upto now has been very good. Someone from FCH contacted me to say I had made a mistake on the application, this was quickly and easily rectified. I hope the rest goes as smoothly.
I have used this company many times and have had no problems.
My only moan is that for next year using the fully inclusive insurance my wife is not covered. In recent years the driver and one other was covered. Not to happy about that.
All the cars I have had have been good and importanly I have had no pressure from people at the deck when checking in.
Have booked through FloridaCarHire on several occasions, as I cannot fault their prices.
I prefer to reserve an Alamo car with the Gold insurance option, and FCH provide an easy selection on their quote/book page with these options. Confirmation of booking was emailed to me within minutes, and rental voucher via email the next day.
First class service all round and will be back again for my next trip to Florida.
I rang up to confirm the quotes that I had recieved previously. and even though the quotes were 6 weeks old I was able to secure these prices. Also I asked questions about car seats and recieved some very helpful advice. The agent I spoke to gave me more advice on the insurance details, with the car hire and also some that the rental companies might try to influenc me with. Which were not necessary to buy.
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