Flowerstation reviews

Flowerstation reviews

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DISASTROUS

My fiance ordered a bouquet online for our dating anniversary which falls on 23 Nov. It was to be sent to my hall of residence on the day itself (23 Nov Sat). However, I did not receive anything by the next day (24 Nov Sunday) so I rang up flower station only to be told that the bouquet has already been delivered the day before. I checked with the reception of my hall and the reception guy told me that there was indeed a bouquet delivered but it was meant for another resident staying in the same hall as me. The reception guy who signed for the bouquet delivery then called flower station to sort out the situation. The person answering the phone at flower station end INSISTED that the bouquet was sent and addressed to me. In a way, she was saying the problem lay with the hall reception and not the delivery man or flower station. In any case, the lady said she did not have the full order list so she was not sure if there was a mix up in the orders and she asked me to call back on Monday when the office staff were in.

On Monday morning, I called flower station and the person who answered the phone confirmed that TWO orders were supposed to be sent to my hall of residence on 23 Nov. My order was LEFT OUT! She promised me that she would deliver my bouquet on the day itself.

When I did receive the flowers that day, I almost could not believe my eyes. The bouquet looked nowhere like the picture online. NOWHERE. (The only resemblance was probably the green leaves?) My fiance had also ordered a box of chocolates that was supposed to come with the flowers but no chocolates were in sight. I am extremely disappointed with the service and quality of the flowers. I mean, if you have messed up the order by not delivering on the specified date, please at least make sure that the order is complete and correct.

PLEASE DO NOT EVER ORDER FROM FLOWER STATION unless you want to go through the same experience as me. Even giving one star is overrating the co.
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Very convenient location and great selection of fresh flowers!

Great selection of flowers that last for much longer than others! Fresh flowers and great delivery service!
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Fantastic services and awesome flowers arrangements

I have very good experiences with FlowerStation , awesome services and the bouques were stunning . Good job
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Sent flowers to Poland , and Flower Station did well

I use Flower Station usually and asked them if they could organize a delivery to Poland to my girlfriend as she is away. I was really surprised when they did, I am not sure how but the flowers were beautiful, apparently.
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Great bouquet's at low prices!!!

Great bouquet's at really low prices, great customer service and quick deliveries. A+++++
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Nice flowers

I bought an orchid for my girl and she loved it. It's been several months and it still blooms!
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Greate florist

Friendly and fast, did a lovely bouquet. Highly recommended.
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Absolutely gorgeous flowers

I always order from them with different occasions and they never let me down, the quality of the flowers is the best which I could get, and the table arrangements are fabulous.
Also my wedding bouquet was from them and I haven't seen before such a technique, everyone compliment my bouquet all the time.
I definitely recommend them!
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great

I can not complain about the quality or service. The only things was, my girlfriend had to wait extra 10 minutes after work to get her flowers. But all in all great communication throughout.
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great service and amazing staff!

Thank you all at flower station you really got me out of jam when I missed a friends birthday. These guys delivered same day to my friend saving me any embarrassment!!

She was bowled over and when I saw the bouquet later that evening so was I, absolutely FAB!

Thanks you guys!!
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great customer service

I had trouble placing my order online, and one of Flower Station staff called me before I could blink. I guess they keep their eye on the ball. I was very impressed.

Will recommend
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amazing quality

I ordered some flowers for my sisters birthday, and it was amazing, flowers kept for more then one week and my sister was so happy when she received fire starter bouquet.I will use them again.Nice job guys!
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Excellent service and beautifully unique design...five stars...

Excellent service and beautifully unique design...five stars...
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Daniel

Sent flowers to my wife in Brazil and thought I would use Flower Station as they are my local florist. I was not disappointed and the flowers arrived the next day. How? I do not know. But my wife loved them.
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beautiful flower ,very good florist

I m always very happy and satisfied with services and flowers thanks guys for yours amazing job
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Excellent service

Have used them couple of times and liked the flower arrangements alot . Easy to order , quick to process , delivery on time , grate value and most of all, amazing quality flowers .
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fast delivery

I order for my wife and flowers were lovely. Thank you

flowerstation.co.uk Details

About this company

Visit Flowerstation

Contact information

Call us on: 442077247525
We live here: Rossmore Court
nw1 6xu London
United Kingdom

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