My fiance ordered a bouquet online for our dating anniversary which falls on 23 Nov. It was to be sent to my hall of residence on the day itself (23 Nov Sat). However, I did not receive anything by the next day (24 Nov Sunday) so I rang up flower station only to be told that the bouquet has already been delivered the day before. I checked with the reception of my hall and the reception guy told me that there was indeed a bouquet delivered but it was meant for another resident staying in the same hall as me. The reception guy who signed for the bouquet delivery then called flower station to sort out the situation. The person answering the phone at flower station end INSISTED that the bouquet was sent and addressed to me. In a way, she was saying the problem lay with the hall reception and not the delivery man or flower station. In any case, the lady said she did not have the full order list so she was not sure if there was a mix up in the orders and she asked me to call back on Monday when the office staff were in.
On Monday morning, I called flower station and the person who answered the phone confirmed that TWO orders were supposed to be sent to my hall of residence on 23 Nov. My order was LEFT OUT! She promised me that she would deliver my bouquet on the day itself.
When I did receive the flowers that day, I almost could not believe my eyes. The bouquet looked nowhere like the picture online. NOWHERE. (The only resemblance was probably the green leaves?) My fiance had also ordered a box of chocolates that was supposed to come with the flowers but no chocolates were in sight. I am extremely disappointed with the service and quality of the flowers. I mean, if you have messed up the order by not delivering on the specified date, please at least make sure that the order is complete and correct.
PLEASE DO NOT EVER ORDER FROM FLOWER STATION unless you want to go through the same experience as me. Even giving one star is overrating the co.
I use Flower Station usually and asked them if they could organize a delivery to Poland to my girlfriend as she is away. I was really surprised when they did, I am not sure how but the flowers were beautiful, apparently.
I always order from them with different occasions and they never let me down, the quality of the flowers is the best which I could get, and the table arrangements are fabulous. Also my wedding bouquet was from them and I haven't seen before such a technique, everyone compliment my bouquet all the time. I definitely recommend them!
I ordered some flowers for my sisters birthday, and it was amazing, flowers kept for more then one week and my sister was so happy when she received fire starter bouquet.I will use them again.Nice job guys!
Sent flowers to my wife in Brazil and thought I would use Flower Station as they are my local florist. I was not disappointed and the flowers arrived the next day. How? I do not know. But my wife loved them.