cheep and cheep on customer rlations

If U want to contact the company in Singapore, forget it, U will always get transferred to one Phillipino in Manila, who has no clue how to resolve a conflict. I asked for a supervisor, took some time to convince the rep. to pass me on to a super. The supervisor only repeated what the customer service said. When I asked for a number that would connect me with the company's home office in Singapore, his replay was I don't have their number....Funny, outsourcing company has no clue of the company who pays their monthly check??? lol Bottom line go with other company.