I ordered a Jawbone bluetooth headset on 22nd Dec and paid £44 I've received nothing. Sent 2 emails and attempted to ring everyday for 2 weeks. Does this company really exist or is it a scam. I am now starting a process to recover my money. Please don't buy from them.
Headphones ordered on 11th Dec, money taken on 13th Dec and still waiting for them to arrive. All attempts to contact the company have gone unanswered and as such I am raising a dispute to try and get money back through Paypal. This is not the way to run a business, no matter how competitively your goods are priced.
Purchsed item nearly a month ago, money taken and item has not been dispatched. I have tried several times to email and call the company with no response. Opened a paypal dispute and they haven't even bothered to reply to that. Hopefully I will get my money back. Thanks for not supplying a Christmas present and taking my money in the process.
Avoid at all costs, I wish I had seen the reviews here first before I purchased from them. Ignore the positive comments, I'm pretty sure that is them trying to scam a few more people
I ordered a Kidigi Google Nexus 7 Cover-mate USB Desktop Charger Charging Cradle Sync Dock then found this site, I was shocked to see so many bad reviews so I immediately tried to get in touch with Foneboy to check if this was all true and I did not get any responses just like you guys said so I panicked and put in a Paypal claim etc for my money back. Guess what?, my order was delivered today, just 4 day's after I paid for it... :) All I can say is they get there in the end... Hope all you guys get your items soon too... :)
Goods ordered in time for Christmas. No goods received over two weeks later. Tried to contact the company and as is their ways they have avoided contacting me. Wish I had checked out the reviews first. Currently trying to get a refund so I can take my money to a more expensive but reputable shop. Only reason they get one star is because the site won't let me give none!!
UPDATE 31st March 2013 Just seen that a "Foneboy" identical product is being on Amazon via "Novatek"... now I wonder what would happen if I ordered via Amazon...?!
UPDATE 10th January 2013 Still no contact from the company or goods received. Paypal have given me a full refund. Ordered an aluminium keyboard off Amazon which arrived within 48 hours and is great! I hate to think this company are scammers and still live in hope that the keyboard will arrive...hate being ripped off!
Kevin & Tim - just seen your comments and can't reply without going via FB which seems to show all my work details on here :0( ... Kevin - yes! If you haven't already done so - good luck with getting your refund! Oh how I wish I'd seen these reviews before being sucked in by these bargain prices... I ordered a Samsung Galaxy 10" Keyboard and cover on 14th Dec, paid extra for 1st class postage, knowing full well that Royal Mail still had time to deliver before Christmas (Other goods ordered from a seller on EBay on 21st Dec arrived on 22nd!).
21st - I emailed to check the dispatch date (the suggested method of contact as they'll respond more quickly...HAHA). NOTHING. 24th - I telephoned in the morning - Closed, so I left a message. STILL no response.
Here we are 15 days after my payment date, Christmas having now been and gone and STILL I have not received my goods. I am raging - this was a Christmas gift along with a Samsung Tablet and has ruined the family surprise for my dad. I'm about to report to Paypal and buy from Amazon or EBay, which is what I should have done in the first place and paid a bit more.
I placed my order for a Nexus 7 case on 9th December, and the item has been showing as 'in stock' ever since. I paid for first class post, yet STILL have not had an email notification of dispatch. It has been an unacceptably long time, and despite two phone messages, an email, and a PayPal dispute, I have had no communication. I would tell anyone thinking of buying from this 'company' to go to Amazon or elsewhere. Foneboy are simply terrible.
I ordered the FoneBoy iPhone 5 desktop as a pre order. It was sent about 5 das ago and arrived this week very well packaged. This is simply the best looking iPhone 5 Desktop charger I could find and at £14.99 for this design it is excellent value for money.
I orderd a set of koss headphones as a gift on Monday and paid extra for recored post. I had an email last Tuesday afternoon to say they were sent and was emailed the recorded delivery reference number too. The headphones arrived with Royal mail on Saturday Just in time for Christmas.
This is my only moan as I was expecting them Thursday, however Royal mail did have these oin Tuesday afternoon so I can't really blame the retailler. If they arrived on Thirsday this would have been a 5 star review though.
I ordered an X box controller ten days ago. They promised an update email 3 days later which didn't come. The controller has not come. I emailed two days ago - their site says they will respond in 48 hours. They haven't. I telephoned this morning and got a message to say they weren't going to pick up the phone and I should leave a message. I tried again just now, and the phone number went straight to a mobile number messaging service, which then said it couldn't take a message from me as the message box was full (of everyone else's complaints no doubt). Will be contacting my credit card company now.
I ordered 2 sets of headphones from foneboy on 21/11/2012. They advised me via email on 21/11/2012 that my order had been packed and was being sent out 2nd class post. We all know that 2nd class post doesn't take more than 3 weeks to reach its destination. I emailed them via their online form on 03/12/2012 - the one they say that they aim to contact you back within 48 hours...well they didn't. I've also tried to call their 08446641488 with no answer. They haven't responded to any messages in the PayPal resolution centre either so I've taken the issue to my bank to claim a charge back for non-delivery as I've had to order these items from elsewhere.
Order from a reputable retailer. Seriously..... Do not use this company. Absolutely useless. In fact, the most appalling company I have ever dealt with.
Edit 23/12/12: Foneboy emailed me earlier on in the week, 2 weeks after I raised a paypal dispute to inform me they were re-sending the goods and weren't sure who they had sent the original parcel with!!. I emailed them straight back (within minutes) and told them not to send the goods as i had already ordered them elsewhere. guess what.... they sent them on and now i have 4 sets of headphones.... 2 from these numpties and 2 from another reputable global retailer who delivered on time. Now they want me to remove this review... Well I won't.... I stand by everything I said, avoid this company at all costs!!!
I purchased a samsung 10" tablet cover with built in bluetooth keyboard on the 2nd December paid online order states Authorised!!!! I have been trying to contact them via their contact number 08446641488 I have left messages, i have had to response or reply to any of these. I have send emails and finally a compliant again no response? I have also asked for a refund if the item is out of stock, and as im getting no response now next step trading standards
I ordered an xbox controller for xmas on the 19th nov and it has still not arrived. Contacted the company last week by phone they said if it hadn't arrived by friday then let them know and they will re send it. Can I get hold of them ....NO!!!!! Really not happy at all
I ordered an Xbox 360 controller as an Xmas present and after being sent an email saying it has been dispatched 11 days ago, I am still waiting for either the controller or a reply to either of the emails I sent them. I definitely do not recommend using this website