Fast, good service and support through the live chat also.
Good quality product.
They are having issues with their phone line at the time of this review, but I managed to speak to someone at FF via their live chat facility so don't let the lack of phone number put you off. They were very helpful and confirmed my order had been shipped and were happy to give me some advice. It is nice to see good customer service still exists in places. Many thanks FF!
website easy to use and delivery was within 2 days. The toes socks fitted very well and I am looking foward to not having to tape up my toes to prevent blisters.
Everything on the website points to the shoes being genuine but as far as I am aware the genuine ones are not made in China, feel free to correct me if I'm wrong.
Service was very fast, no complaints on that front at all. Thank you.
An easy website to browse(I use firefox).
Found what i wanted, ordered them, received them(less than48hrs) and now wearing them.
Previous purchase history in your login page options is a good idea for reordering at a later date.
I'll be back.
Product as advertised and delivered soon after ordered. Shame I missed the delivery and had to go to local post office to collect them and ended up getting a £70 parking fine.
Already ordered another pair as loved the price and wife wanted the first pair!
Woweeee what can I say? These were my 7th pair of five fingers and these were deffo the fastest ever delivered to me. They were even wrapped in bubble wrap to ensure my precious shoes were happy being posted.Seriously though this was what you'd call perfect service...Fantastic :-)
I nearly ordered a heavier pair of toe-socks from Freedom Footwear, but emailed them first to check. They got back to me very quickly and advised which socks I should get instead. I was pleasantly surprised at the consideration of the service and am very happy I followed their advice.
Found that the website was not too easy to use if you need to change your order. Socks are comfortable, but of course the real test comes when they have been washed. So far, a good product and service.
Is it possible to get excited about shoes... well from a womans perspective - DEFINITELY! Ordered them from Freedom Footwear as they are a genuine supplie of Vibram Five Fingers, received the order well within the timescale that was quoted... and I love them!
Thank you Team.
Having seen the reviews on here I felt comfortable placing and order with Freedom Footwear.
I elected for the free delivery option and expected to wait a week or so but after 10 days hadn't received anything.
I then had an issue contacting Freedom footwear (phone went straight to answer phone and the form on the website had an issue) but once I had made contact the resolution was speedy.
Thanks Andy - I would be happy to recommend your company to others.
I ordered two sizes of sock, to see which ones would fit best. I tried one pair, and it was great, so I prepared to send the others back and promptly forgot about them. Far too long after I should have returned them, Freedom Footwear still accepted the return & exchanged, no questions, no fuss. Result: 1 happy customer!
There was a mix-up with my rapidly-delivered order due to a minor error on the site. Freedomfootwear wasted no time setting things right, making it easy for me to return the goods and giving me a pretty-much instant refund.
This great service means they will be my first port of call for Fivefingers shoes and socks.
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